Release 17 - README ( Release Date: October 2024)

Accessing the APM Plugin

If you have installed APM plugin, please note the following:

• If you are accessing APM Plugin for the first time, it may take a while for the APM product to get initialised. So you may need to start OpManager service and wait for 4-5 mins before accessing the APM Plugin.
• APM Plugin can be accessed by navigating to Applications tab (previously Apps tab) in the OpManager web client.
• APM plugin starts/stops along with the OpManager service, and there is no separate means to control startup/shutdown of the plugin and starting/stopping OpManager service will start/stop APM plugin as well.
• The user profiles from OpManager are also mapped to the APM plugin, and the equivalent roles in the plugin are as follows:

Product Features

• Agent-based monitoring with byte-code instrumentation and code-level diagnostics in Java, .NET, Ruby, Node.js, .NET Core, and PHP applications.
• Monitor end user experience of business-critical applications and services from multiple locations such as branch offices with browser-based synthetic transaction monitoring.
• Monitor and troubleshoot performance of 130+ application and infrastructure elements - including on-premise technologies (servers, application servers, databases, web servers/services, mail servers, custom applications, VMs) and cloud services (public, private and hybrid cloud).
• Vendor agnostic. Supports applications from popular commercial vendors like Microsoft, IBM, VMware, SAP, Oracle, Citrix, Amazon, Google, etc. as well as open source technologies from Apache, Red Hat, etc.
• Support for legacy applications (eg: IBM AS/400) and modern applications (eg: Kubernetes) from the same console.
• Automated application discovery and dependency mapping.
• Easy-to-use web client to administer and access monitoring data. Different roles available for the user - Admin, User, Operator and Manager.
• SLA management console to create and maintain Service Level Agreements (SLAs).
• Enhanced 7/30 reports - Hour of Day, Day of Week, Statistical and Heat charts available for detailed analysis.
• Detection of problems (Alarms, static and adaptive thresholds).
• Alarm actions (E-mail, SMS, SNMP Trap, Ticket action, Execute program like batch file or shell scripts, MBean Operation, Java Heapdump, Threaddump GC Action, VMware VM restart Action, Amazon EC2 Instance restart Action, container restart action, SQL job action, web hook/REST API action, Slack Action and Windows service restart action).
• Root Cause Analysis (RCA) - drill-down to the bottlenecked component.
• Anomaly Detection - Proactive problem detection by comparing to a baseline value.
• Integration with ManageEngine ServiceDesk Plus and ServiceNow to track alarms as trouble tickets. Integrates with the CMDB of ServiceDesk Plus.
• Integration with ManageEngine's OpManager, Analytics Plus, AlarmsOne products as well as with Site24x7.com.
• ChatOps support - Integration with Slack.
• Integration of World Map business view.
• 500+ pre-built reports including capacity planning reports, trend analysis, forecasting reports, etc.
• Customizable, interactive dashboards.
• REST APIs for integration of Applications Manager with internal portals and other monitoring tools.
• Native iOS and Android apps provide comprehensive application monitoring on the go.
• Multilingual support: Supports German, French, European Spanish, Simplified Chinese, Traditional Chinese, Korean, Hungarian, Japanese and Vietnamese languages.