Many industries such as aviation and retail that have adopted mobility, need to keep a track of the battery levels on their enterprise's mobile devices that are involved in critical business functions. With Mobile Device Manager Plus, you can monitor the battery percentage and charging status for iOS, Android and Windows devices. You can also configure alerts to be sent to an email address if the battery percentage falls below a pre-defined value.
ME MDM app must be installed on the devices to fetch battery details. Learn how to automate ME MDM app installation in iOS devices.
Follow the steps given below to configure Battery Level Tracking on managed mobile devices.
NOTE: The battery levels are updated either during an inventory scan or when the ME MDM app provides this information based on the frequency set during the configuration steps. Whereas, the information about the charging status is only provided by the ME MDM app based on the pre-defined configuration.
You can view the battery percentage and charging status of all managed devices by navigating to Reports and selecting Device Battery History.
In addition to viewing the current battery level details of all the managed devices, you can also
Note: The battery level data shown in the inventory corresponds to the current remaining battery percentage in the end device regardless of the device being charged.
MDM also provides an option to configure email alerts that can be sent to the admin, when the battery level falls below a pre-defined value. Follow the steps given below to enable email alert notifications:
The charging status of devices is only updated based on the pre-defined configuration, whereas the battery level details are updated even during inventory scan. If the report is updated due to an inventory scan, the charging status will be specified as Unknown.
Apple allows ME MDM app to request for battery level details only if it's a frequently used app. If the battery level details are not being updated on the MDM server during the inventory scan or based on the configured settings, open the ME MDM app on the device and initiate a Scan from the server. The latest battery details will be updated on the server.
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