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How do I change my password?

ADSelfService Plus offers a secure interface for changing your passwords, while making sure that your password meets your organization’s security policies.

Change Windows Active Directory passwords

• Log in to the ADSelfService Plus user portal, and go to the Change Password tab.
• Enter your existing Active Directory or domain password in the Old Password field.
• Provide a New Password, and re-enter it in the Confirm New Password field. Make sure your new password meets the complexity requirements.
• Click Change Password.

Change enterprise app passwords

You can change your enterprise application account password, including credentials for Office 365, G Suite, and Salesforce, without changing your Active Directory password; simply select the targeted account on the Change Password page.

You can also synchronize the Active Directory password change across all connected enterprise applications.

Change your password from a mobile device

ADSelfService Plus allows you to change passwords from:

1. An Android or iOS mobile app.
2. Mobile browsers.

Steps:

• Open the ADSelfService Plus mobile app.
• Tap Login.
• Enter your Username and Password. Select a domain from the drop-down menu, and tap Login. If your administrator chose to hide the domain field, you can simply move on to the next step.
• The Change Password screen will open. Enter your old password and a new password in the respective fields. Retype the new password in the Confirm Password field as well.
• Tap Change.

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