US$145
US$723
US$1273
Help Desk Management
Service Catalog
Automatic Ticket Dispatch
Problem Management
Problem Management Workflow
Optional Problem Closure Rules
Free Flowing Text and Attachments Support for Problem Recording
Comprehensive Problem Reports
Change Management
Support Different Types of Change
Change Approval Board
Approved Change Reports for Scheduling
Forward Schedule of Changes
Change Calender for Easy Scheduling
Knowledge Base
Change History
Custom Module
API Integration
Automated Billing
Flexible Billing Module
Live Chat
QuickBooks Integration
Project Management
CMDB
Account Based Color Themes
Asset Depreciation Assessment
Automatic Email to Ticket Conversion
Active Directory Integration
LDAP Integration
Import from CSV Files
User Survey
Complete History of Request
Multi Site Support
Scheduler
Remote Desktop Sharing - Across Networks
(Through Internet - 1 concurrent session for free)
Refer here for details
Computer Telephony Integration
IT Help Desk Reports
Canned Reports
Customizable Reports
Query Builder
Scheduled Reports
Export as CSV, XLS & PDF
Automatic Dispatch
SLA Management
Priority Matrix
Load Balancing
Automatic Case Routing
Auto Device Discovery
Notify Technicians
Holidays / Operational Hours
Knowledge Base
Self Service Portal
Asset Management
Purchase Management
Contracts
Custom Request Form Templates
Flash Reports
Fail Over Service
Mobile Client
iPhone
Android
Operating Systems Supported
Windows
Export as CSV, XLS & PDF
Linux
Database Support
PostgreSQL
MS SQL
Free Up to
Paid Version (starts at)
See our pricing page for more details.
Please contact sales@manageengine.com to get your quote.
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