Working with RMM Central

Starting RMM Central

You can start RMM Central using the following ways -

• Select Start -> Programs -> ManageEngine RMM Central -> Start RMM Central
• In the notification area of the task bar -> Right click on -> ManageEngine RMM Central icon -> Start Service
• Run services.msc -> Right click on -> ManageEngine RMM Central Server -> Start

On starting the RMM Central, the client is automatically launched in the default browser.

The following processes are started along with the RMM Central:

1. java.exe - RMM Central Server
2. postgres.exe - Database Server
3. wrapper.exe - For system tray operations
4. MEDCCPUMonitor.exe - For troubleshooting purposes

When RMM Central is started in Windows XP / Windows 2003 machines with firewall enabled, Windows will pop up security alerts asking whether to block or unblock the the following programs as shown in the images below:

1. Java(TM) 2 Platform Standard Edition binary - Java.

You should Unblock these programs to start RMM Central.

Fig: Java Alert

Launching the RMM Central Client

To launch RMM Central's client,

1. Open a web browser and type http://hostname:8090 in the address bar. Here the hostname refers to the DNS name of the machine where RMM Central is running.

2. Specify the user name and password as admin in the respective fields and click Login.

Steps to perform after initial login

When you login to RMM Central for the first time, perform the following steps:

1. Define the scope of management - Scope can be limited to a small set of computers or the whole domain.

2. Define and apply configurations to either users or computers. The applied configurations will take effect during user logon for user configurations and during reboot for computer configurations.

3. Setup Patch Management Module

4. Setup Software Deployment Module

5. Setup Inventory Management

Stopping RMM Central

To stop RMM Central, select Start -> Programs -> ManageEngine RMM Central -> Stop RMM Central