Citrix Patch Download Failure

Problem

You are trying to publish the patches of Citrix Workspace App or Citrix Files for Outlook and you get the error : "Patch Download Failure".

Cause

Patch publishing of Citrix Workspace App or Citrix Files for Outlook will fail from Patch Connect Plus to WSUS due to some issue in the session keys and hash keys of the download link. The error could also be due to the dynamic download URL.

Resolution

Follow the steps given below to publish Citrix Workspace or Citrix Files for Outlook updates to SCCM via Patch Connect Plus,

1. Download the updates of Citrix Workspace app or ShareFile for Outlook manually.
2. You'll be able to find an option to 'Upload and Publish now' near the Download failed error message. Using this option you can publish the patch.

In case if this problem continues, kindly contact Support