Experience Spotlight, the contextual decision intelligence platform

With automated contextual decision-making, gain practical remedial and improvement strategies for operational bottlenecks that are often difficult to discover.

Experience Spotlight, the contextual decision intelligence platform

Deploy decision intelligence for operational efficiency

Gain contextual recommendations to address IT problems

Leave the decision-making to AI with Spotlight, ManageEngine's AI-fueled decision intelligence platform. Peruse practical strategies that address IT inefficiencies and witness immediate improvements in operational outcomes.

Gain contextual recommendations to address IT problems

Catch critical events that often go unnoticed

Save time on monitoring your dashboards and KPIs. Spotlight auto-analyzes IT data to discover all the vital events and metrics that can fly under the radar and highlights them with contextual recommendations for timely action.

Catch critical events that often go unnoticed

Prioritize remediation efforts to maximize IT efficiency

Quickly wade through every highlighted IT issue to prioritize the ones that require immediate response and offset dire consequences.

Prioritize remediation efforts to maximize IT efficiency

Discover how AI in analytics streamlines decision-making

Address root causes

Address root causes

Why spend hours discovering an outage's root cause? In seconds, spot the top factors contributing to an IT trend or inefficiency, and ideate targeted strategies to address them.

liminate tedious analysis

Eliminate tedious analysis

Zia, our analytics assistant, translates complex analyses into descriptive and visual narrations, highlighting key trends to simplify and fast-track decision-making.

Spot anomalies instantly

Spot anomalies instantly

Outliers and bottlenecks are the source of any operational inefficiency. Effortlessly detect deviations from norms in seconds and execute timely decisions to remediate bottlenecks.

Win the technology race with Spotlight,
the first-ever decision intelligence platform for IT

Note: Spotlight is currently available for ServiceDesk Plus cloud users, and will expand to cover other domains shortly.