With automated contextual decision-making, gain practical remedial and improvement strategies for operational bottlenecks that are often difficult to discover.
Leave the decision-making to AI with Spotlight, ManageEngine's AI-fueled decision intelligence platform. Peruse practical strategies that address IT inefficiencies and witness immediate improvements in operational outcomes.
Save time on monitoring your dashboards and KPIs. Spotlight auto-analyzes IT data to discover all the vital events and metrics that can fly under the radar and highlights them with contextual recommendations for timely action.
Quickly wade through every highlighted IT issue to prioritize the ones that require immediate response and offset dire consequences.
Why spend hours discovering an outage's root cause? In seconds, spot the top factors contributing to an IT trend or inefficiency, and ideate targeted strategies to address them.
Zia, our analytics assistant, translates complex analyses into descriptive and visual narrations, highlighting key trends to simplify and fast-track decision-making.
Outliers and bottlenecks are the source of any operational inefficiency. Effortlessly detect deviations from norms in seconds and execute timely decisions to remediate bottlenecks.
Note: Spotlight is currently available for ServiceDesk Plus cloud users, and will expand to cover other domains shortly.