CATEGORY |
ADD |
UPDATE |
GET |
GET LIST |
DELETE |
OTHERS |
Request |
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Request |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
Request Note |
Yes |
Yes |
Yes |
Yes |
Yes |
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Request Approval Level |
Yes |
No |
Yes |
Yes |
Yes |
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Request Approval |
Yes |
No |
Yes |
Yes |
Yes |
Approve Request Approval | Get Notification Content For Sending Request Approval | Send Notification For Request Approval | Reject Request Approval |
Request Task |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
Request Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Request Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Problem |
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Problem |
Yes |
Yes |
Yes |
Yes |
Yes |
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Problem Note |
Yes |
Yes |
Yes |
Yes |
Yes |
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Problem Task |
Yes |
Yes |
Yes |
Yes |
Yes |
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Problem Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Problem Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change |
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Change |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Approval Level |
Yes |
No |
Yes |
Yes |
Yes |
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Change Approval |
Yes |
No |
Yes |
Yes |
Yes |
Approve Change Approval | Get Notification Content For Change Approval | Send Notification For Change Approval | Reject Change Approval |
Change Note |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Task |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Project |
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Project |
Yes |
Yes |
Yes |
Yes |
Yes |
Get Project Timesheet | Attach Requests | Detach Requests | Attach Change That Initiated Project | Detach Change That Initiated Project | Attach Change Caused By Project | Detach Change Caused By Project | Add Attachment To A Project |
Project Member |
Yes |
Yes |
Yes |
Yes |
Yes |
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Project Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
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Project Task |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
Project Task Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
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Project Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Milestone |
Yes |
Yes |
Yes |
Yes |
Yes |
Get Milestone Timesheet | Add Attachment |
Milestone Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
Milestone Task |
Yes |
Yes |
Yes |
Yes |
Yes |
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Milestone Task Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
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Milestone Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Release |
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Release |
Yes |
Yes |
Yes |
Yes |
Yes |
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Release Approval Level |
No |
No |
Yes |
Yes |
Yes |
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Release Approval |
No |
No |
Yes |
No |
No |
Approve Release Approval | Get Notification Content For Release Approval | Send Notification For Release Approval | Reject Release Approval |
Release Note |
Yes |
Yes |
Yes |
Yes |
Yes |
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Release Task |
Yes |
Yes |
Yes |
Yes |
Yes |
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Release Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Release Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
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Assets |
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Assets |
Yes |
Yes |
Yes |
Yes |
Yes |
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Workstation |
Yes |
Yes |
Yes |
Yes |
Yes |
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Task |
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Task |
Yes |
Yes |
Yes |
Yes |
Yes |
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CMDB |
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Configuration Item |
Yes |
Yes |
Yes |
Yes |
Yes |
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CI Relationship |
No |
No |
No |
Yes |
No |
Add Custom Relationship Between Cis | Add Suggested Relationship Between Cis |
Link CI |
No |
No |
No |
No |
No |
Linking A Ci | Delinking A Ci |
Contract |
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Contract |
Yes |
Yes |
Yes |
Yes |
Yes |
Renew A Contract | Cancel Contract | Email The Owner Of A Contract | Restore A Contract From Trash | Dissociate A Software License From Contract | Move A Contract To Trash | Associate A Contract With Another | Associate Assets With Contract | Dissociate Assets From Contract | Associate A Software License With Contract | Dissociate A Contract From Another | Email The Vendor Of A Contract | Upload An Attachment For A Contract |
Contract Note |
Yes |
Yes |
Yes |
Yes |
Yes |
Upload Attachments To Notes |
Contract Type |
Yes |
Yes |
Yes |
Yes |
Yes |
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Purchase |
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Purchase Order |
Yes |
Yes |
Yes |
Yes |
Yes |
Reject A Purchase Order | Add An Invoice | Received Invoice In Purchase Order | Received Invoice Without Notification | Add Attachments In Purchase Order | Payment Done Notifications | Order From A Purchase Order | Send Email To Owner | Send Email To Vendor | Send A Notification In Purchase Order | Get List Of Items | Dissociate Service Request For Purchase Order | Associate Service Request For Purchase Order | Restore A Purchase Order From Trash | Move A Purchase Order To Trash | Create A Payment | Receive Items | Cancel Purchase Order | Reject A Purchase Order At Different Approval Level | Approve A Purchase Order | Add Multiple Approvers At Multiple Approval Level |
Custom Module |
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Custom Module |
Yes |
Yes |
Yes |
Yes |
Yes |
Moving A Custom Module Record To Trash | Restoring A Custom Module From Trash |
Solution |
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Solution |
Yes |
Yes |
Yes |
Yes |
Yes |
Reject A Solution | Like A Solution | Associate A Solution With Another Solution | Get A List Of All Solutions Associated With A Solution | Get A List Of All Comments In A Solution | Edit A Comment In A Solution | Delete A Comment To A Solution | Add A Comment To A Solution | Dissociate A Solution From Another Solution | Dislike A Solution | Approve A Solution | Upload An Attachment For A Solution |
Topic |
Yes |
Yes |
Yes |
Yes |
Yes |
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Admin |
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Project Type |
Yes |
Yes |
Yes |
Yes |
Yes |
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Project Status |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Type |
Yes |
Yes |
Yes |
Yes |
Yes |
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Change Risk |
Yes |
Yes |
Yes |
Yes |
Yes |
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Reason for Change |
Yes |
Yes |
Yes |
Yes |
Yes |
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Closure Code |
Yes |
Yes |
Yes |
Yes |
Yes |
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Product Type |
Yes |
Yes |
Yes |
Yes |
Yes |
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Product |
Yes |
Yes |
Yes |
Yes |
Yes |
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Home |
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Unavailability |
Yes |
Yes |
Yes |
Yes |
Yes |
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