| CATEGORY |
ADD |
UPDATE |
GET |
GET LIST |
DELETE |
OTHERS |
| Request |
|
|
|
|
|
|
| Request |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
| Request Note |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Request Approval Level |
Yes |
No |
Yes |
Yes |
Yes |
|
| Request Approval |
Yes |
No |
Yes |
Yes |
Yes |
Approve Request Approval | Get Notification Content For Sending Request Approval | Send Notification For Request Approval | Reject Request Approval |
| Request Task |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
| Request Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Request Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Problem |
|
|
|
|
|
|
| Problem |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Problem Note |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Problem Task |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Problem Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Problem Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change |
|
|
|
|
|
|
| Change |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Approval Level |
Yes |
No |
Yes |
Yes |
Yes |
|
| Change Approval |
Yes |
No |
Yes |
Yes |
Yes |
Approve Change Approval | Get Notification Content For Change Approval | Send Notification For Change Approval | Reject Change Approval |
| Change Note |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Task |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Project |
|
|
|
|
|
|
| Project |
Yes |
Yes |
Yes |
Yes |
Yes |
Get Project Timesheet | Attach Requests | Detach Requests | Attach Change That Initiated Project | Detach Change That Initiated Project | Attach Change Caused By Project | Detach Change Caused By Project | Add Attachment To A Project |
| Project Member |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Project Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Project Task |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
| Project Task Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Project Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Milestone |
Yes |
Yes |
Yes |
Yes |
Yes |
Get Milestone Timesheet | Add Attachment |
| Milestone Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
Add Attachment |
| Milestone Task |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Milestone Task Comment |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Milestone Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Release |
|
|
|
|
|
|
| Release |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Release Approval Level |
No |
No |
Yes |
Yes |
Yes |
|
| Release Approval |
No |
No |
Yes |
No |
No |
Approve Release Approval | Get Notification Content For Release Approval | Send Notification For Release Approval | Reject Release Approval |
| Release Note |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Release Task |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Release Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Release Task Worklog |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Assets |
|
|
|
|
|
|
| Assets |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Workstation |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Task |
|
|
|
|
|
|
| Task |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| CMDB |
|
|
|
|
|
|
| Configuration Item |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| CI Relationship |
No |
No |
No |
Yes |
No |
Add Custom Relationship Between Cis | Add Suggested Relationship Between Cis |
| Link CI |
No |
No |
No |
No |
No |
Linking A Ci | Delinking A Ci |
| Contract |
|
|
|
|
|
|
| Contract |
Yes |
Yes |
Yes |
Yes |
Yes |
Renew A Contract | Cancel Contract | Email The Owner Of A Contract | Restore A Contract From Trash | Dissociate A Software License From Contract | Move A Contract To Trash | Associate A Contract With Another | Associate Assets With Contract | Dissociate Assets From Contract | Associate A Software License With Contract | Dissociate A Contract From Another | Email The Vendor Of A Contract | Upload An Attachment For A Contract |
| Contract Note |
Yes |
Yes |
Yes |
Yes |
Yes |
Upload Attachments To Notes |
| Contract Type |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Purchase |
|
|
|
|
|
|
| Purchase Order |
Yes |
Yes |
Yes |
Yes |
Yes |
Reject A Purchase Order | Add An Invoice | Received Invoice In Purchase Order | Received Invoice Without Notification | Add Attachments In Purchase Order | Payment Done Notifications | Order From A Purchase Order | Send Email To Owner | Send Email To Vendor | Send A Notification In Purchase Order | Get List Of Items | Dissociate Service Request For Purchase Order | Associate Service Request For Purchase Order | Restore A Purchase Order From Trash | Move A Purchase Order To Trash | Create A Payment | Receive Items | Cancel Purchase Order | Reject A Purchase Order At Different Approval Level | Approve A Purchase Order | Add Multiple Approvers At Multiple Approval Level |
| Custom Module |
|
|
|
|
|
|
| Custom Module |
Yes |
Yes |
Yes |
Yes |
Yes |
Moving A Custom Module Record To Trash | Restoring A Custom Module From Trash |
| Solution |
|
|
|
|
|
|
| Solution |
Yes |
Yes |
Yes |
Yes |
Yes |
Reject A Solution | Like A Solution | Associate A Solution With Another Solution | Get A List Of All Solutions Associated With A Solution | Get A List Of All Comments In A Solution | Edit A Comment In A Solution | Delete A Comment To A Solution | Add A Comment To A Solution | Dissociate A Solution From Another Solution | Dislike A Solution | Approve A Solution | Upload An Attachment For A Solution |
| Topic |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Admin |
|
|
|
|
|
|
| Project Type |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Project Status |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Type |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Change Risk |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Reason for Change |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Closure Code |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Product Type |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Product |
Yes |
Yes |
Yes |
Yes |
Yes |
|
| Home |
|
|
|
|
|
|
| Unavailability |
Yes |
Yes |
Yes |
Yes |
Yes |
|