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Request Note

When you need to add some additional information including technical information to a particular request based on your observations, you can use notes. You can also use notes to update the status of the request.

Attributes

id (long)
Id of the Note

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

description (html)
Indicates the description of the Note

description (html)
HTML is a text area where html elements can be used.

Example 

<b>The content to be displayed</b>

show_to_requester (boolean)
Represents whether to show the note to requester or not

show_to_requester (boolean)
Boolean value which can have two possible values. The values are true and false.

notify_technician (boolean)
Represents whether to notify the technician or not

notify_technician (boolean)
Boolean value which can have two possible values. The values are true and false.

mark_first_response (boolean)
Indicates whether to set the responded date of the request/ticket

mark_first_response (boolean)
Boolean value which can have two possible values. The values are true and false.

add_to_linked_requests (boolean)
Represents whether to add the note to the linked requests

add_to_linked_requests (boolean)
Boolean value which can have two possible values. The values are true and false.

More Attributes Expand all

created_by (user)read only

Denotes the user who created the Note

created_by (user)
Denotes the user who created the Note.

Example 

{
  "created_by": {
    "email_id": "andrews@zmail.com",
    "name": "test-created_by",
    "id": "234567890123456"
  }
}

created_time (datetime)read only

Indicates the created time of the Note

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

request (request)read only

Denotes the request associated to that request note

request (request)
Denotes the request associated to that request_note.

Example 

{
  "request": {
    "id": "234567890123456"
  }
}

Add Request Note

This operation helps you Add note.

Mandatory Fields :- description

Url

<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes

Attributes

id (long)
Id of the Note

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

description (html)
Indicates the description of the Note

description (html)
HTML is a text area where html elements can be used.

Example 

<b>The content to be displayed</b>

show_to_requester (boolean)
Represents whether to show the note to requester or not

show_to_requester (boolean)
Boolean value which can have two possible values. The values are true and false.

notify_technician (boolean)
Represents whether to notify the technician or not

notify_technician (boolean)
Boolean value which can have two possible values. The values are true and false.

mark_first_response (boolean)
Indicates whether to set the responded date of the request/ticket

mark_first_response (boolean)
Boolean value which can have two possible values. The values are true and false.

add_to_linked_requests (boolean)
Represents whether to add the note to the linked requests

add_to_linked_requests (boolean)
Boolean value which can have two possible values. The values are true and false.

More Attributes Expand all

created_by (user)read only

Denotes the user who created the Note

created_by (user)
Denotes the user who created the Note.

Example 

{
  "created_by": {
    "email_id": "andrews@zmail.com",
    "name": "test-created_by",
    "id": "234567890123456"
  }
}

created_time (datetime)read only

Indicates the created time of the Note

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

request (request)read only

Denotes the request associated to that request note

request (request)
Denotes the request associated to that request_note.

Example 

{
  "request": {
    "id": "234567890123456"
  }
}


$ curl <service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes\
      -X POST\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
};
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: POST
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'
{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}
'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method post -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="POST")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  },
  "request_note": {
    "mark_first_response": false,
    "created_time": {
      "display_value": "Nov 10, 2016 11:44 AM",
      "value": "1478758440000"
    },
    "add_to_linked_requests": false,
    "request": {
      "display_id": "39",
      "subject": "Need an External Monitor",
      "id": "2021296185003668"
    },
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request",
    "id": "1997129173325228",
    "created_by": {
      "email_id": "lincoln@zmail.com",
      "is_technician": false,
      "sms_mail": "linc123@xys_sms.co",
      "phone": "test-phone",
      "name": "Lincoln",
      "mobile": "test-mobile",
      "id": "1994035670863379",
      "photo_url": "test-photo_url",
      "is_vip_user": false
    }
  }
}

Edit Request Note

This operation helps you Update note.

Url

<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}

Attributes

id (long)
Id of the Note

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

description (html)
Indicates the description of the Note

description (html)
HTML is a text area where html elements can be used.

Example 

<b>The content to be displayed</b>

show_to_requester (boolean)
Represents whether to show the note to requester or not

show_to_requester (boolean)
Boolean value which can have two possible values. The values are true and false.

notify_technician (boolean)
Represents whether to notify the technician or not

notify_technician (boolean)
Boolean value which can have two possible values. The values are true and false.

mark_first_response (boolean)
Indicates whether to set the responded date of the request/ticket

mark_first_response (boolean)
Boolean value which can have two possible values. The values are true and false.

add_to_linked_requests (boolean)
Represents whether to add the note to the linked requests

add_to_linked_requests (boolean)
Boolean value which can have two possible values. The values are true and false.

More Attributes Expand all

created_by (user)read only

Denotes the user who created the Note

created_by (user)
Denotes the user who created the Note.

Example 

{
  "created_by": {
    "email_id": "andrews@zmail.com",
    "name": "test-created_by",
    "id": "234567890123456"
  }
}

created_time (datetime)read only

Indicates the created time of the Note

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

request (request)read only

Denotes the request associated to that request note

request (request)
Denotes the request associated to that request_note.

Example 

{
  "request": {
    "id": "234567890123456"
  }
}


$ curl <service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}\
      -X PUT\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
};
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: PUT
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
$headers = @{"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
$input_data = @'
{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}
'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method put -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
  "request_note": {
    "mark_first_response": false,
    "add_to_linked_requests": false,
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request"
  }
}'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="PUT")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  },
  "request_note": {
    "mark_first_response": false,
    "created_time": {
      "display_value": "Nov 10, 2016 11:44 AM",
      "value": "1478758440000"
    },
    "add_to_linked_requests": false,
    "request": {
      "display_id": "39",
      "subject": "Need an External Monitor",
      "id": "2333009464569502"
    },
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request",
    "id": "2156096055331149",
    "created_by": {
      "email_id": "lincoln@zmail.com",
      "is_technician": false,
      "sms_mail": "linc123@xys_sms.co",
      "phone": "test-phone",
      "name": "Lincoln",
      "mobile": "test-mobile",
      "id": "2180189997185287",
      "photo_url": "test-photo_url",
      "is_vip_user": false
    }
  }
}

Get Request Note

This operation helps you Get note.

Url

<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}

Attributes

id (long)
Id of the Note

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

description (html)
Indicates the description of the Note

description (html)
HTML is a text area where html elements can be used.

Example 

<b>The content to be displayed</b>

show_to_requester (boolean)
Represents whether to show the note to requester or not

show_to_requester (boolean)
Boolean value which can have two possible values. The values are true and false.

notify_technician (boolean)
Represents whether to notify the technician or not

notify_technician (boolean)
Boolean value which can have two possible values. The values are true and false.

mark_first_response (boolean)
Indicates whether to set the responded date of the request/ticket

mark_first_response (boolean)
Boolean value which can have two possible values. The values are true and false.

add_to_linked_requests (boolean)
Represents whether to add the note to the linked requests

add_to_linked_requests (boolean)
Boolean value which can have two possible values. The values are true and false.

More Attributes Expand all

created_by (user)read only

Denotes the user who created the Note

created_by (user)
Denotes the user who created the Note.

Example 

{
  "created_by": {
    "email_id": "andrews@zmail.com",
    "name": "test-created_by",
    "id": "234567890123456"
  }
}

created_time (datetime)read only

Indicates the created time of the Note

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

request (request)read only

Denotes the request associated to that request note

request (request)
Denotes the request associated to that request_note.

Example 

{
  "request": {
    "id": "234567890123456"
  }
}


$ curl -G <service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}\
      -X GET\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};          
response = invokeurl
[
    url: url
    type: GET
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}  
$response = Invoke-RestMethod -Uri $url -Method get -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  },
  "request_note": {
    "mark_first_response": false,
    "created_time": {
      "display_value": "Nov 10, 2016 11:44 AM",
      "value": "1478758440000"
    },
    "add_to_linked_requests": false,
    "request": {
      "display_id": "39",
      "subject": "Need an External Monitor",
      "id": "2284230482380411"
    },
    "notify_technician": false,
    "show_to_requester": false,
    "description": "The following is the note for the associated request",
    "id": "2399537119347635",
    "created_by": {
      "email_id": "lincoln@zmail.com",
      "is_technician": false,
      "sms_mail": "linc123@xys_sms.co",
      "phone": "test-phone",
      "name": "Lincoln",
      "mobile": "test-mobile",
      "id": "1784474898266484",
      "photo_url": "test-photo_url",
      "is_vip_user": false
    }
  }
}

Get List Request Note

This operation helps you Get all notes.

Url

<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes

Attributes

id (long)
Id of the Note

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

description (html)
Indicates the description of the Note

description (html)
HTML is a text area where html elements can be used.

Example 

<b>The content to be displayed</b>

show_to_requester (boolean)
Represents whether to show the note to requester or not

show_to_requester (boolean)
Boolean value which can have two possible values. The values are true and false.

notify_technician (boolean)
Represents whether to notify the technician or not

notify_technician (boolean)
Boolean value which can have two possible values. The values are true and false.

mark_first_response (boolean)
Indicates whether to set the responded date of the request/ticket

mark_first_response (boolean)
Boolean value which can have two possible values. The values are true and false.

add_to_linked_requests (boolean)
Represents whether to add the note to the linked requests

add_to_linked_requests (boolean)
Boolean value which can have two possible values. The values are true and false.

More Attributes Expand all

created_by (user)read only

Denotes the user who created the Note

created_by (user)
Denotes the user who created the Note.

Example 

{
  "created_by": {
    "email_id": "andrews@zmail.com",
    "name": "test-created_by",
    "id": "234567890123456"
  }
}

created_time (datetime)read only

Indicates the created time of the Note

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

request (request)read only

Denotes the request associated to that request note

request (request)
Denotes the request associated to that request_note.

Example 

{
  "request": {
    "id": "234567890123456"
  }
}


$ curl -G <service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes\
      -X GET\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      --data-urlencode input_data='{"list_info":{"row_count":"100","start_index":"1","sort_field":"created_time","sort_order":"desc"}}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {"list_info":{"row_count":"100","start_index":"1","sort_field":"created_time","sort_order":"desc"}};
params = {"input_data":input_data};           
response = invokeurl
[
    url: url
    type: GET
    parameters:params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'{"list_info":{"row_count":"100","start_index":"1","sort_field":"created_time","sort_order":"desc"}}'@
$data = @{ 'input_data' = $input_data}    
$response = Invoke-RestMethod -Uri $url -Method get -Body $data -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{"list_info":{"row_count":"100","start_index":"1","sort_field":"created_time","sort_order":"desc"}}'''       
url += "?" + urlencode({"input_data":input_data})
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "notes": [
    {
      "mark_first_response": false,
      "created_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "add_to_linked_requests": false,
      "request": {
        "display_id": "39",
        "subject": "Need an External Monitor",
        "id": "1980403496417894"
      },
      "notify_technician": false,
      "show_to_requester": false,
      "description": "The following is the note for the associated request",
      "id": "1526876193354857",
      "created_by": {
        "email_id": "lincoln@zmail.com",
        "is_technician": false,
        "sms_mail": "linc123@xys_sms.co",
        "phone": "test-phone",
        "name": "Lincoln",
        "mobile": "test-mobile",
        "id": "2109015861343785",
        "photo_url": "test-photo_url",
        "is_vip_user": false
      }
    }
  ],
  "response_status": [
    {
      "status_code": 2000,
      "status": "success"
    }
  ],
  "list_info": {
    "has_more_rows": false,
    "row_count": 1
  }
}

Delete Request Note

This operation helps you Delete note.

Url

<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}


$ curl <service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}\
      -X DELETE\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
response = invokeurl
[
    url: url
    type: DELETE
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$response = Invoke-RestMethod -Uri $url -Method delete -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/requests/{request_id}/notes/{request_note_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers,method="DELETE")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  }
}