Managing Clients in Log360 Cloud MSSP

Log360 Cloud MSSP allows you to create client accounts that can be used to collect, store and analyze logs from the respective client networks. Admins can assign specific technicians to each client account to manage the respective client networks. Admins will be able to add, remove, enable or disable client accounts centrally using the Clients page.

1. Adding a new client
2. Enabling/Disabling an existing client
3. Editing an existing client
4. Deleting a client

Adding a new client

To add a new client account in Log360 Cloud MSSP,

• Login to the Log360 Cloud MSSP console.
• Go to Settings → Configuration → General → Manage Clients. This will open the Clients page.

  

• Click on the +Add New Client button to open the Add New Client page.

  

• Enter your client's company name, Email ID, your client's logo and the operators who you would like to give access to the particular client's account.
• Fill in the captcha and click Add.
• A new client account will be created.

Enabling/Disabling an existing client

Enabling a client:

To enable a client account in Log360 Cloud MSSP,

• Go to Settings → Configuration → General → Manage Clients. This will open the Clients page.
• Click icon located under the Actions column for the client account you want to enable.
• The client account will be enabled.

Disabling a client:

To disable a client account in Log360 Cloud MSSP,

• Go to Settings → Configuration → General → Manage Clients. This will open the Clients page.
• Click the icon located under the Actions column for the client account you want to disable.
• Click Yes to disable.
• The client account will be disabled.

Editing an existing client

To edit a client account in Log360 Cloud MSSP,

• Go to Settings → Configuration → General → Manage Clients. This will open the Clients page.
• Click the icon located under the Actions column for the client account you want to edit.
• Enter the client's company name, email ID, logo, and the associated operators.
• Click Update.
• The edited details will be saved.

Deleting a client

To delete a client account in Log360 Cloud MSSP,

• Go to Settings → Configuration → General → Manage Clients. This will open the Clients page.
• Click the icon located under the Actions column for the client account you want to delete.
• Click Yes to confirm the action in the pop-up.
• The client account will be deleted.