Why some interfaces are unmanaged– ManageEngine OpManager

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Why are some interfaces in the unmanaged state?

An interface may be in the unmanaged state due to the following reasons:

Unmanaged manually

Cause: The user would have manually chosen to unmanage the interface/device.

Solution: Managing and unmanaging of devices can be done individually or in bulk. To unmanage/manage devices in bulk, go to Settings -> Configuration -> Quick Configuration Wizard -> Manage/Unmanage. Select the set of devices and perform the necessary action. You can also perform the same action for individual devices from their respective snapshot pages.

The selected interface may be a subinterface

Cause: The discovered/listed interface may be a subinterface. A subinterface is a virtual interface created by dividing one physical interface into multiple logical interfaces. A subinterface in a router uses the parent physical interface for sending and receiving data.

Solution: As of now, OpManager does not manage those interfaces which are listed as sub-interfaces. These interfaces will only be shown as unmanaged.

Parent/dependent device may be down

Cause: The parent/dependent device may be down or associated with an active Device Downtime Schedule. If the dependent device is associated with a downtime schedule (or unmanaged manually), the child device and its interfaces will also be moved to unmanaged state for that particular period.

Solution: Remove the particular device from the Downtime Schedule to start monitoring the interface.

Why are some interfaces in the unmanaged state?

An interface may be in the unmanaged state due to the following reasons:

Unmanaged manually

The selected interface may be a subinterface

Parent/dependent device may be down

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Why are some interfaces in the unmanaged state?

An interface may be in the unmanaged state due to the following reasons:

Unmanaged manually

The selected interface may be a subinterface

Parent/dependent device may be down

Features

Sectors

Quick links

Why OpManager

Company

Training and Support

Connect with us:

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure