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SD-WAN monitoring with OpManager

What is an SD-WAN?

An SD-WAN, or software-defined WAN, is a type of WAN virtualization technology where software is used to manage WAN connections between distributed sites, data centers, cloud applications, and users. Traditionally, WAN connections between such sites were managed by internet service providers (ISPs) or through multi-protocol label switching (MPLS) where dedicated private or leased lines were used by the organization.

On the other hand, an SD-WAN manages WAN connections through the internet, cloud gateways, ISP lines, and the MPLS. Therefore, an SD-WAN is more of a central management solution that balances the load between traditional WAN channels to ensure optimal network performance. An SD-WAN also affords better control for IT teams who can use it to perform traffic shaping, manage VPN connections, and ensure QoS compliance.

Why is SD-WAN monitoring necessary?

SD-WAN monitoring enables IT teams to keep track of WAN performance and track down any network faults to the exact node in the WAN that's causing the issue. While SD-WAN implementations can often redistribute network loads around bottlenecks intelligently, its imperative that you have oversight. This enables you to perform diagnostics to ensure that whatever caused the bottleneck doesn't happen again.

Monitoring the SD-WAN also gives you visibility to all the components involved in the network, like edge routers, gateway devices, load balancers, firewalls and L3 switches. Knowing the status and role of each SD-WAN component is imperative in managing them efficiently.

Disruption of an SD-WAN, or any WAN installation, can lead to your critical services and applications going down, which should be avoided at all costs. Proactively monitoring your SD-WAN installation gives you an extra layer of protection from outages. Moreover, monitoring also helps you review past performance and reinforce the network as needed.

Simplify SD-WAN monitoring with OpManager

Most SD-WAN monitoring solutions can measure WAN performance from one edge device in the SD-WAN to other edge devices. NOC teams will get visibility into the WAN nodes, however, they'll still need to monitor their internal networks separately.

With ManageEngine OpManager, you can monitor both SD-WANs and internal wired and wireless networks. Instead of edge-to-edge SD-WAN monitoring, you get true end-to-end monitoring, including for the LAN, the servers in the data center, and the WAN devices, the clients, and other endpoint devices.

You can perform network monitoring, apply QoS policies, gather insights, track network issues, and optimize performance from a single console for your entire IT infrastructure.

SD-WAN monitoring metrics in OpManager

To monitor your SD-WAN, you need network performance metrics that detail the quality of the network connections irrespective of the path through which it is routed. This gives you a holistic overview of the network paths and makes it easier to maintain QoS terms. With OpManager, you can monitor a range of metrics that can help you understand SD-WAN network quality and customer experience.

Monitoring SD-WAN congestion

  • Packet loss : Packet loss occurs due to network congestion, when packets are dropped before they reach their destination. OpManager keeps a record of packet loss for network connections, for each hop in the WAN path, and for the devices in your internal network.
  • Latency : Latency is caused by delays in data packets reaching their destination. Latency is highly undesirable in activities such as VoIP calls and video streaming. OpManager monitors latency history for WAN links and generates graphs so that you can visualize the quality of SD-WAN links.
  • Response time : Response time and round-trip time are other metrics that provide insights into network congestion. If a particular network link is showing high round-trip time, chances are that packet drops and latency are also high and there is congestion in the network.

Monitoring SD-WAN quality

Network performance insights from the client side is imperative in SD-WAN monitoring to maintain SLA terms and ensure client satisfaction. Monitoring network quality can be done either passively (by monitoring actual traffic) or actively (by synthesizing network traffic to detect issues proactively). OpManager can monitor network quality actively with relevant client experience metrics.

  • Jitter : Jitter is a deviation in traffic caused by network congestion events such as packet loss, latency, and slow network speed. Jitter can cause flicker in displays, audio drops, and data loss. OpManager monitors jitter from the source to the destination as well as from the destination to the source.
  • Mean opinion score :Mean opinion score (MOS) is a score assigned to measure the quality of VoIP calls, video streams, and screen shares. MOS measures the network quality as experienced by a client. MOS has a predefined scale and is calculated using algorithms.

Monitoring WAN links with OpManager

When it comes to SD-WAN monitoring, three things are important: monitoring end-to-end performance, monitoring hop-by-hop or node-specific performance, and monitoring the health of key WAN infrastructure devices. OpManager has a range of features that help with monitoring each aspect of your WAN to detect performance bottlenecks.

Network path analysis

OpManager can map out your WAN nodes one by one with packet loss and response time statistics for each node using network path analysis profiles. Not only will you be alerted for network congestion, but you can track down the exact node that is causing slowness. For network issues outside your corporate network, you no longer have to search in the dark or blame your ISP.

IP SLA monitoring

OpManager can leverage Cisco's IP SLA technology to synthesize VoIP and WAN traffic between devices. OpManager then monitors critical metrics. Instead of waiting for your clients to experience VoIP and WAN issues, you can detect them proactively and take action.

WAN infrastructure monitoring

OpManager monitors health and performance of WAN infrastructure devices like firewalls, WAN accelerators, and edge routers. OpManager can monitor the CPU, memory, traffic utilization, and hardware health with alerts so that you'll know of any abnormal events that can disrupt your WAN traffic.

Advanced packet analysis

Gain better insights and visibility into your SD-WAN performance and perform deep packet inspection (DPI). Using the NetFlow and Packet Analysis (DPI) modules in OpManager, you can diagnose your traffic utilization, monitor top-talkers, perform traffic shaping, get application- and interface-level packet statistics, etc.

Root cause analysis

Root cause analysis profiles allow you to stack performance metrics side by side to correlate collected data. When your SD-WAN is facing issues, you can compare and correlate metrics from the devices you suspect and track down the root cause instantly.

What are the perks of monitoring your SD-WAN with OpManager?

Since most WANs vary in terms of infrastructure used and performance requirements, WAN monitoring tools must also be able to adapt to diverse implementations. OpManager features a set of advanced monitoring capabilities that aids IT teams to complement SD-WAN monitoring and optimize performance.

Monitor distributed sites: Its imperative to monitor the different data centers and distributed sites that are associated with your WAN to get proper end-to-end visibility. OpManager's probe-central architecture allows IT teams to monitor multiple locations from a central network operations center. Combined with SD-WAN monitoring, this gives you a holistic view into your IT infrastructure.

Dedicated WAN reports: Reports on your WAN infrastructure and performance is beneficial in measuring performance and planning for the future. OpManager has a range of default reports on WAN path availability, threshold violation, top N reports, history reports, and so on. You can craft custom reports as well to get periodic insights into your WAN implementations.

Multi-vendor support: OpManager supports popular vendors like Cisco, VMware, and Palo Alto with default device templates. Once discovery is completed, OpManager detects the device type and vendor to automatically assign relevant performance monitors to newly discovered devices. OpManager has over 11,500 default device templates and advanced automation and scheduling features.

Data center visualization: OpManager has advanced network visualization features to help map out your network resources. To visualize and monitor the data centers that are part of your SD-WAN infrastructure, you can generate server rack views, data center floor views, network topology maps, and business views.

Cisco ACI SDN monitoring

Cisco application-centric infrastructure (ACI) is Cisco's software-defined networking (SDN) offering that uses software-based network virtualization to optimize network performance. A typical Cisco ACI installation consists of one or more application policy infrastructure controllers (APICs), which manage network devices, a series of leaf and spine switches, as well as tenant groups and endpoint devices.

OpManager can discover and monitor these components to give you a complete overview of your Cisco ACI network.

SDN network overview: OpManager lists a detailed overview of the Cisco ACI network with packet loss and response times of the controller, the number of active users in the SDN, and the health scores. You can drill down into the associated fabric switches, tenants, and endpoint groups to get detailed oversight of your Cisco ACI performance.

Leaf and spine switch monitoring: You can monitor each network component in the Cisco ACI, including leaf switches, spine switches, and super-spine switches. You can monitor them from the controller itself with metrics like health score and node ID, or perform advanced switch monitoring with CPU, memory, and traffic monitoring.

Monitoring tenants and endpoint groups: OpManager monitors the health score of the tenants associated with your Cisco ACI and lists the application profiles, VRFs, bridge domains, and the end-point groups in tenant groups. You can also discover and monitor each of the end-point devices with OpManager individually or as part of the Cisco ACI.

Mapping Cisco ACI topology: You can also map the topology of your logical network infrastructure to get visibility into their dependencies and monitor them holistically. A Cisco ACI topology map depicts leaf, spine, and super-spine switches with their logical connections and availability status.

Learn more about Cisco ACI monitoring.

Cisco Meraki SD-WAN monitoring

Cisco Meraki is Cisco's wireless and WAN virtualization technology that allows IT teams to manage access points, firewalls, cameras, switches, and gateway devices from distributed networks from a single Cisco Meraki controller.

OpManager offers comprehensive Cisco Meraki SD-WAN monitoring, you can discover and monitor each component in your distributed networks, including Meraki Security, Meraki Switches, Meraki Radios, Meraki Vision, and Meraki Gateways as well as the network performance for each distributed site.

You can monitor Cisco Meraki SD-WAN with metrics like:

  • Traffic usage.
  • Number of devices.
  • Number of clients.
  • Rogue devices.
  • Availability and response time.

OpManager also provides complete visibility into Meraki networks with insights into each network, the devices managed in those networks, rogue devices trying to access the network, and the clients. Read more about Cisco Meraki monitoring.

FAQs on SD-WAN monitoring

How does an SD-WAN work?

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What are the advantages of an SD-WAN?

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What is SD-WAN monitoring?

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Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
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"Manage Engine support was helpful and responsive to all our queries"
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OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
 
 

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