Skip to content

Problem Approval Level

The multi-level approval process of the Problem module requires that the problem request be approved by levels of approvers. Approvers whom the application administrator has configured as Level 1 approvers will review the problem request first. After they have provided their signatures and thereby given approval, the approvers on Level 2 are notified and must review the problem request. If an approver rejects a problem request, the approval process is finished.

Attributes

id (long)
Denotes the unique ID of the approval

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

level (int)
Indicates level number of the approval

level (int)
Numerical digits which are considered to have smaller numbers.

Example 

39

rule (approval_rule)
Options to be configured while processing the approval level.
The Available options are :
1.Anyone to Approve - If any of the approvers approves, the approval is approved. If all rejects, the approval is rejected.
2.Everyone to approve - If everyone of the approvers approves, the approval is approved. If anybody rejects, the approval is rejected.
3.First response action - If the first one to respond to the approval approves, the approval is approved. If he rejects, the approval is rejected.
4.% to approve - The level gets approved when the number of approvers crosses a custom threshold. The threshold in percentage should be given as an input

rule (approval_rule)

Example 

{
  "rule": {
    "name": "test_rule",
    "id": "129767890123456"
  }
}

status (approval_status)read only
Denotes status of the approval level

status (approval_status)
Denotes status of the approval level

Example 

{
  "status": {
    "name": "Open",
    "id": "234567890123456"
  }
}

created_time (datetime)read only
Created time of the approval level

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

created_by (user)read only
User details of the approval level creator

created_by (user)
User details of the approval level creator

Example 

{
  "created_by": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

More Attributes Expand all

associated_entity (string)read only

Holds the value of this approval belongs to which entity[request , purchase_order, problem ,change]

associated_entity (string)
A text in a plain format. No rich text or new line characters allowed.

Example 

problem

workflow_instance (workflow_instance)read only

Indicates the workflow instance of the problem, to which the approval level belongs to. This will be shown in response only when the workflow is associated to problem.

workflow_instance (workflow_instance)

Example 

{
  "workflow_instance ": {
    "name": "test_workflow_instance ",
    "id": "129700000120001"
  }
}

statement (statement)read only

Indicates the statement (i.e. workflow instance) of the problem to which the approval level belongs to

statement (statement)

Example 

{
  "statement": {
    "name": "PB_Approval",
    "id": "100000000000052287",
    "key": "Approval_PB_Approval_1"
  }
}

problem (problem)read only

Information about the problem to which the approval is associated. The information about the problem will be provided only if the approval is associated with that problem.

problem (problem)

Example 

{
  "problem": {
    "id": "100000000000072011"
  }
}

Add Problem Approval Level

This operation helps you Add problem approval level.

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels

Attributes

id (long)
Denotes the unique ID of the approval

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

level (int)
Indicates level number of the approval

level (int)
Numerical digits which are considered to have smaller numbers.

Example 

39

rule (approval_rule)
Options to be configured while processing the approval level.
The Available options are :
1.Anyone to Approve - If any of the approvers approves, the approval is approved. If all rejects, the approval is rejected.
2.Everyone to approve - If everyone of the approvers approves, the approval is approved. If anybody rejects, the approval is rejected.
3.First response action - If the first one to respond to the approval approves, the approval is approved. If he rejects, the approval is rejected.
4.% to approve - The level gets approved when the number of approvers crosses a custom threshold. The threshold in percentage should be given as an input

rule (approval_rule)

Example 

{
  "rule": {
    "name": "test_rule",
    "id": "129767890123456"
  }
}

status (approval_status)read only
Denotes status of the approval level

status (approval_status)
Denotes status of the approval level

Example 

{
  "status": {
    "name": "Open",
    "id": "234567890123456"
  }
}

created_time (datetime)read only
Created time of the approval level

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

created_by (user)read only
User details of the approval level creator

created_by (user)
User details of the approval level creator

Example 

{
  "created_by": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

More Attributes Expand all

associated_entity (string)read only

Holds the value of this approval belongs to which entity[request , purchase_order, problem ,change]

associated_entity (string)
A text in a plain format. No rich text or new line characters allowed.

Example 

problem

workflow_instance (workflow_instance)read only

Indicates the workflow instance of the problem, to which the approval level belongs to. This will be shown in response only when the workflow is associated to problem.

workflow_instance (workflow_instance)

Example 

{
  "workflow_instance ": {
    "name": "test_workflow_instance ",
    "id": "129700000120001"
  }
}

statement (statement)read only

Indicates the statement (i.e. workflow instance) of the problem to which the approval level belongs to

statement (statement)

Example 

{
  "statement": {
    "name": "PB_Approval",
    "id": "100000000000052287",
    "key": "Approval_PB_Approval_1"
  }
}

problem (problem)read only

Information about the problem to which the approval is associated. The information about the problem will be provided only if the approval is associated with that problem.

problem (problem)

Example 

{
  "problem": {
    "id": "100000000000072011"
  }
}


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels\
      -X POST\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
  "approval_level": {
    "rule": {
      "id": "100000000000032407"
    },
    "name": "Level 1",
    "approvers": {
      "xpaths": [],
      "users": [
        {
          "id": "100000000000041991",
          "name": "Tech+1"
        }
      ]
    }
  }
}
'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
  "approval_level": {
    "rule": {
      "id": "100000000000032407"
    },
    "name": "Level 1",
    "approvers": {
      "xpaths": [],
      "users": [
        {
          "id": "100000000000041991",
          "name": "Tech+1"
        }
      ]
    }
  }
}
;
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: POST
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'
{
  "approval_level": {
    "rule": {
      "id": "100000000000032407"
    },
    "name": "Level 1",
    "approvers": {
      "xpaths": [],
      "users": [
        {
          "id": "100000000000041991",
          "name": "Tech+1"
        }
      ]
    }
  }
}

'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method post -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
  "approval_level": {
    "rule": {
      "id": "100000000000032407"
    },
    "name": "Level 1",
    "approvers": {
      "xpaths": [],
      "users": [
        {
          "id": "100000000000041991",
          "name": "Tech+1"
        }
      ]
    }
  }
}
'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="POST")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
    "response_status": {
        "status_code": 2000,
        "status": "success"
    },
    "approval_level": {
        "created_time": {
            "display_value": "Dec 5, 2024 05:55 PM",
            "value": "1733401559120"
        },
        "level": 1,
        "associated_entity": "problem",
        "rule": {
            "name": "sdp.approval.anyone_approves",
            "id": "100000000000032407",
            "type": "anyone_approves",
            "value": null
        },
        "comments_required": false,
        "created_by": {
            "email_id": "test@zohotest.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": "",
            "last_name": "",
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "cost_per_hour": "0",
            "site": {
                "deleted": false,
                "name": "Base Site",
                "id": "100000000000006792",
                "is_default": true
            },
            "phone": "",
            "employee_id": null,
            "name": "Tech+1",
            "id": "100000000000041991",
            "photo_url": "https://contacts.zoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "Tech+1",
            "job_title": null
        },
        "problem": {
            "display_id": {
                "display_value": "PB-5",
                "value": "5"
            },
            "id": "100000000000049402",
            "title": "PB-5"
        },
        "completed_time": null,
        "name": "Level 1",
        "action": null,
        "id": "100000000000050502",
        "status": {
            "name": "To Be Sent",
            "id": "100000000000029398"
        }
    }
}

Get Problem Approval Level

This operation helps you Get problem approval level.

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}

Attributes

id (long)
Denotes the unique ID of the approval

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

level (int)
Indicates level number of the approval

level (int)
Numerical digits which are considered to have smaller numbers.

Example 

39

rule (approval_rule)
Options to be configured while processing the approval level.
The Available options are :
1.Anyone to Approve - If any of the approvers approves, the approval is approved. If all rejects, the approval is rejected.
2.Everyone to approve - If everyone of the approvers approves, the approval is approved. If anybody rejects, the approval is rejected.
3.First response action - If the first one to respond to the approval approves, the approval is approved. If he rejects, the approval is rejected.
4.% to approve - The level gets approved when the number of approvers crosses a custom threshold. The threshold in percentage should be given as an input

rule (approval_rule)

Example 

{
  "rule": {
    "name": "test_rule",
    "id": "129767890123456"
  }
}

status (approval_status)read only
Denotes status of the approval level

status (approval_status)
Denotes status of the approval level

Example 

{
  "status": {
    "name": "Open",
    "id": "234567890123456"
  }
}

created_time (datetime)read only
Created time of the approval level

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

created_by (user)read only
User details of the approval level creator

created_by (user)
User details of the approval level creator

Example 

{
  "created_by": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

More Attributes Expand all

associated_entity (string)read only

Holds the value of this approval belongs to which entity[request , purchase_order, problem ,change]

associated_entity (string)
A text in a plain format. No rich text or new line characters allowed.

Example 

problem

workflow_instance (workflow_instance)read only

Indicates the workflow instance of the problem, to which the approval level belongs to. This will be shown in response only when the workflow is associated to problem.

workflow_instance (workflow_instance)

Example 

{
  "workflow_instance ": {
    "name": "test_workflow_instance ",
    "id": "129700000120001"
  }
}

statement (statement)read only

Indicates the statement (i.e. workflow instance) of the problem to which the approval level belongs to

statement (statement)

Example 

{
  "statement": {
    "name": "PB_Approval",
    "id": "100000000000052287",
    "key": "Approval_PB_Approval_1"
  }
}

problem (problem)read only

Information about the problem to which the approval is associated. The information about the problem will be provided only if the approval is associated with that problem.

problem (problem)

Example 

{
  "problem": {
    "id": "100000000000072011"
  }
}


$ curl -G <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}\
      -X GET\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};          
response = invokeurl
[
    url: url
    type: GET
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}  
$response = Invoke-RestMethod -Uri $url -Method get -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  },
  "approval_level": {
    "created_time": {
      "display_value": "Dec 5, 2024 05:55 PM",
      "value": "1733401559120"
    },
    "level": 1,
    "associated_entity": "problem",
    "rule": {
      "name": "sdp.approval.anyone_approves",
      "id": "100000000000032407",
      "type": "anyone_approves",
      "value": null
    },
    "comments_required": false,
    "created_by": {
      "email_id": "test@zohotest.com",
      "is_technician": true,
      "sms_mail": null,
      "mobile": "",
      "last_name": "",
      "user_scope": "internal_user",
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "site": {
        "deleted": false,
        "name": "Base Site",
        "id": "100000000000006792",
        "is_default": true
      },
      "phone": "",
      "employee_id": null,
      "name": "Tech+1",
      "id": "100000000000040165",
      "photo_url": "https://contacts.zoho.com/file?sample",
      "is_vip_user": false,
      "department": null,
      "first_name": "Tech+1",
      "job_title": null
    },
    "problem": {
      "display_id": {
        "display_value": "PB-5",
        "value": "5"
      },
      "id": "100000000000049402",
      "title": "Vulnerabilities in Apache Flink"
    },
    "completed_time": null,
    "name": "Level 1",
    "action": null,
    "id": "100000000000050502",
    "status": {
      "name": "Pending Approval",
      "id": "100000000000009792"
    }
  }
}

Get List Problem Approval Level

This operation helps you Get all problem approval levels.

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels

Attributes

id (long)
Denotes the unique ID of the approval

id (long)
Numerical digits which are considered to have larger values.

Example 

234759602834500

level (int)
Indicates level number of the approval

level (int)
Numerical digits which are considered to have smaller numbers.

Example 

39

rule (approval_rule)
Options to be configured while processing the approval level.
The Available options are :
1.Anyone to Approve - If any of the approvers approves, the approval is approved. If all rejects, the approval is rejected.
2.Everyone to approve - If everyone of the approvers approves, the approval is approved. If anybody rejects, the approval is rejected.
3.First response action - If the first one to respond to the approval approves, the approval is approved. If he rejects, the approval is rejected.
4.% to approve - The level gets approved when the number of approvers crosses a custom threshold. The threshold in percentage should be given as an input

rule (approval_rule)

Example 

{
  "rule": {
    "name": "test_rule",
    "id": "129767890123456"
  }
}

status (approval_status)read only
Denotes status of the approval level

status (approval_status)
Denotes status of the approval level

Example 

{
  "status": {
    "name": "Open",
    "id": "234567890123456"
  }
}

created_time (datetime)read only
Created time of the approval level

created_time (datetime)
Represents a date/time as a JSON Object. Would contain the value and the display_value attributes.

value : The time in long format (No. of milliseconds from Jan 1, 1970 ).

display_value : The time in a readable form in a format as personalized by the user. If not personalized, default format would be used.

created_by (user)read only
User details of the approval level creator

created_by (user)
User details of the approval level creator

Example 

{
  "created_by": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

More Attributes Expand all

associated_entity (string)read only

Holds the value of this approval belongs to which entity[request , purchase_order, problem ,change]

associated_entity (string)
A text in a plain format. No rich text or new line characters allowed.

Example 

problem

workflow_instance (workflow_instance)read only

Indicates the workflow instance of the problem, to which the approval level belongs to. This will be shown in response only when the workflow is associated to problem.

workflow_instance (workflow_instance)

Example 

{
  "workflow_instance ": {
    "name": "test_workflow_instance ",
    "id": "129700000120001"
  }
}

statement (statement)read only

Indicates the statement (i.e. workflow instance) of the problem to which the approval level belongs to

statement (statement)

Example 

{
  "statement": {
    "name": "PB_Approval",
    "id": "100000000000052287",
    "key": "Approval_PB_Approval_1"
  }
}

problem (problem)read only

Information about the problem to which the approval is associated. The information about the problem will be provided only if the approval is associated with that problem.

problem (problem)

Example 

{
  "problem": {
    "id": "100000000000072011"
  }
}


$ curl -G <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels\
      -X GET\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      --data-urlencode input_data=''

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = ;
params = {"input_data":input_data};           
response = invokeurl
[
    url: url
    type: GET
    parameters:params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @''@
$data = @{ 'input_data' = $input_data}    
$response = Invoke-RestMethod -Uri $url -Method get -Body $data -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = ''''''       
url += "?" + urlencode({"input_data":input_data})
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": [
    {
      "status_code": 2000,
      "status": "success"
    }
  ],
  "approval_levels": [
    {
      "created_time": {
        "display_value": "Dec 5, 2024 05:55 PM",
        "value": "1733401559120"
      },
      "level": 1,
      "associated_entity": "problem",
      "rule": {
        "name": "sdp.approval.anyone_approves",
        "id": "100000000000032407",
        "type": "anyone_approves",
        "value": null
      },
      "comments_required": false,
      "created_by": {
        "email_id": "test@zohotest.com",
        "is_technician": true,
        "sms_mail": null,
        "mobile": "",
        "last_name": "",
        "user_scope": "internal_user",
        "sms_mail_id": null,
        "cost_per_hour": "0",
        "site": {
          "deleted": false,
          "name": "Base Site",
          "id": "100000000000006792",
          "is_default": true
        },
        "phone": "",
        "employee_id": null,
        "name": "Tech+1",
        "id": "100000000000040165",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "department": null,
        "first_name": "Tech+1",
        "job_title": null
      },
      "problem": {
        "display_id": {
          "display_value": "PB-5",
          "value": "5"
        },
        "id": "100000000000049402",
        "title": "Vulnerabilities in Apache Flink"
      },
      "completed_time": null,
      "name": "Level 1",
      "action": null,
      "id": "100000000000050502",
      "status": {
        "name": "Pending Approval",
        "id": "100000000000009792"
      }
    }
  ],
  "list_info": {
    "has_more_rows": false,
    "sort_field": "id",
    "row_count": 1
  }
}

Delete Problem Approval Level

This operation helps you Delete problem approval level.

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}\
      -X DELETE\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
response = invokeurl
[
    url: url
    type: DELETE
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$response = Invoke-RestMethod -Uri $url -Method delete -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers,method="DELETE")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  }
}