Technician Audit

Technician Audit is a feature in Log360 Cloud that allows you to audit all the actions of the admins and technicians who use the tool. This feature gives you information on the

• Name of the technician
• Time of action
• The module in which the action was performed (E.g. Alerts, Compliance, etc.) and
• The message triggered during operation.

Accessing the Technician Audit dashboard:

• Open the Settings tab.
• Go to Admin → Management → Technician Audit.

Adding or removing columns:

• Click on the Add or Remove column button from the top right corner of the dashboard.
• From the Select Columns dialog box, click on the columns you want to add or remove from the dashboard.
• You can also rearrange the order of the columns displayed on the dashboard by clicking and dragging the columns from the right side of the dialog box.

Looking for information:

You can also perform search operations within the dashboard.

• Click on the Search button on the top left corner of the dashboard.
• Once this option is enabled, every column within the dashboard becomes searchable.

Auditing specific technicians:

Log360 Cloud lets you audit the actions of a single user or group of users.

• Click on the Select Technician button on top of the dashboard.
• From the resulting dialogue box, you can select the type of user and the username you want to audit.

Exporting reports:

Once you've decided on the report you need, you can export the data from the dashboard in the CSV or PDF format.

• From the date picker, select the From and To date and click Apply.
• Click on the Export As button from the top right corner. From the drop-down box, select the format to download the report.