Extensions

Extensions are pre-built software components that can either add a set of custom features into Log360 Cloud or integrate other third-party applications into Log360 Cloud. Log360 Cloud's flexible platform enables it to address a wide-range of industry specific use cases.

To help create new ManageEngine Log360 Cloud extensions, we have introduced Extension Profile Generator and Extension Builder. These capabilities allow developers to build powerful extensions and third-party integrations and publish them to the larger community of ManageEngine Log360 Cloud users through the ManageEngine Marketplace.

Nature of Extensions

The extensions you create fall into one of the following two categories:

• Native Extensions
• Third-Party Application Extensions

Native Extensions

Native extensions enhance ManageEngine Log360 Cloud's functionality by adding custom features to the system. These extensions can include one or more of the following components:

• Log Formats
• Reports
• Alert Profiles
• Correlation Rules
• Custom Widgets
• Web Tabs
• Applications

For instance, if a Log360 Cloud customer requires out-of-the-box reports, alert profiles, and correlation rules for their organization, a developer can build native extensions and share them with the customer, saving them significant time on customization.

Third-party Application Extensions

Third-party application extensions enable users to integrate data from external security or business applications into Log360 Cloud. Customers can download the extension for the application they use in their organization from the Marketplace, install it, and utilize it seamlessly.

To integrate data from third-party applications, users must first add applications. Once the data is integrated, they can create the following features:

• Log Formats
• Reports
• Alert Profiles
• Correlation Rules
• Custom Widgets
• Web Tabs
• Applications

How to install extensions

Installing an Extension from the Marketplace

To install an extension from the Marketplace:

1. Navigate to Settings → Admin → Marketplace → All Extensions.
2. Browse the Marketplace, select the desired extension, and click Install.
3. Your Log360 Cloud organization, where the extension will be installed, will be listed.
4. Review the Terms and Conditions and agree to install the extension.
5. Once you click Install, you will be redirected to Settings → Admin → Marketplace → Installed Extensions.



6. Click Continue to Install to finalise the installation.
7. Before installing, you can customize extension components such as reports, log formats, and other configurations using the Customize feature.

Installing an Extension from a Private URL

To install an extension shared privately by a developer or vendor:

1. Click Install Private Extensions.
2. Paste the Installation URL of the extension.
3. Click Fetch Extension Details.



4. Click Continue to Install after agreeing to the Terms and Conditions.
5. Just like extensions from the Marketplace, private extensions can also be customized before installation.

Updating an Extension

1. If an update is available for an installed extension, an Update icon will appear in the Installed Extensions table.





2. Click the Update icon to update the extension.
3. Similar to installation, users can customize the components that need to be updated.

Uninstalling an Extension

To uninstall an extension:

1. Click the Delete icon in the Manage Extensions table.
2. When an extension is deleted, all configurations associated with it will also be removed.

Modifying an Extension

After an extension has been customized and installed, users can reinstall components that were not initially installed by clicking the Modify icon in the Manage Extensions table.

Extension Details

To view an extension's summary, usage statistics, installation history, and contents, click Details in the Manage Extensions table.

Extension Configurations

To configure applications or log sources for an extension:

1. Click Manage in the Manage Extensions table.
2. The configuration details window will open, allowing users to configure applications or log sources.

Installation History

To view the installation history of an extension, click the Installation History button.

Troubleshooting Steps for Extension Installation Failure

Step 1: Ensure that you have a stable internet connection.

Step 2: Verify that the extension is compatible with your application's version.

Step 3: Clear your browser cache and retry the installation.

Step 4: Check the failure status in the Installation History for more details.

Step 5: If the issue persists, contact our support team or the extension developer for further assistance.