Known errors and solutions
Known errors and suitable solutions are documented below to help with resolving issues quickly.
Error code | System message | Cause | Solution |
80070005 | Access denied | Insufficient credentials to collect audit data | Provide the permissions and privileges laid out in this guide |
8004106C | WMI Quota violation/Memory leak | WMI is taking up too much memory | We recommend using Native mode for event collection to overcome errors while using the WMI service to collect event log data However, the error might be fixed automatically at the next event collection |
800706BA | The RPC server is unavailable | The temporary inability of software to connect to a domain controller or file server on account of the server being down, unreachable, or busy | Ensure that the ports listed in the port configuration guide are not blocked by firewalls |
8007200f | Authentication error | When DataSecurity Plus is unable to contact a DC | Try to ping all the configured DCs from the computer where the product is installed If you are able to ping all the DCs and the issue persists, please contact support |
8007203a | The server is not operational | ||
Database Growth | - | - | Archive log data periodically by following the steps in this guide. |