Zoho (Books, CRM, Desk, Projects, Recruit)

Zoho Books

Zoho Books is an online accounting software designed for small and medium-sized businesses to manage their finances. It simplifies tasks like invoicing, expense tracking, and financial reporting, helping businesses stay on top of their accounts with ease.

Stored Zoho Books information

• User ID
• Email
• First name
• Last name
• Status

Zoho Books API endpoints

Users: books.zoho.com/api/v3/users

Zoho CRM

Zoho CRM is a cloud-based customer relationship management platform that helps businesses manage sales, marketing, and customer support in one place. It streamlines processes and provides insights to improve customer engagement and drive sales growth.

Stored Zoho CRM information

• User ID
• Email
• First name
• Last name
• Status

Zoho CRM API endpoints

Users: crm.zoho.com/crm/v2/users

Zoho Desk

Zoho Desk is a customer service platform that helps businesses manage and respond to customer inquiries efficiently. It provides multichannel support, automation, and analytics to enhance the overall customer experience.

Stored Zoho Desk information

• User ID
• Email
• First name
• Last name
• Status

Zoho Desk API endpoints

Users: desk.zoho.com/api/v1/agents

Zoho CRM API endpoints

Users: crm.zoho.com/crm/v2/users

Zoho Projects

Zoho Projects is a comprehensive project management tool that helps teams plan, track, and collaborate on projects. With features like task management, Gantt charts, and time tracking, it ensures seamless project execution.

Stored Zoho Projects information

• Email
• First name
• Last name
• Status
• Portal name

Zoho Projects API endpoints

Users: projects.zoho.com/restapi/portal/<portalname/portalid>/users
Note: portalname will be retrieved while integrating with Zoho Projects

Zoho Recruit

Zoho Recruit is a powerful applicant tracking system designed to streamline the hiring process for recruiters and HR teams. It helps manage job openings, track candidates, and automate recruitment workflows efficiently.

Stored Zoho Recruit information

• User ID
• Email
• First name
• Last name
• Status

Zoho Recruit API endpoints

Users: recruit.zoho.com/recruit/v2/users

Required minimum permission for Zoho (Books, CRM, Desk, Projects, Recruit)

Admin

Zoho (Books, CRM, Desk, Projects, Recruit) authentication method

The required authentication method is OAuth (OAuth 2.0).

Required Zoho (Books, CRM, Desk, Projects, Recruit) credentials

The following credentials are required:

• Username
• Password

To create a client ID and client secret

Visit zoho.com/accounts/protocol/oauth-setup.html and zoho.com/accounts/protocol/oauth/web-server-applications.html

Required scopes

nil

To manually integrate Zoho (Books, CRM, Desk, Projects, Recruit) with SaaS Manager Plus

1. Click App Integrations available in the left pane and click on the required app from the applications list.
2. Provide the connection name, client ID, and client secret.
3. Click Authorize, and you will be redirected to the sign in page.
4. On the sign in page, enter your admin username and password.
5. Click Authorize.

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