Configuring Notifications

When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager Plus to notify the network administrator or perform automatic actions based on the alarm raised for a device.
 
The different types of notifications available are:
 
  • Email
  • SMS
  • Run a Program
  • Run a System Command
  • Creating web alarms
  • Log a Ticket (Trouble ticketing in ServiceDesk Plus)
  • The configured notification settings are available as profiles and these can be associated to different devices for different fault criteria. 
 
 
Other Configurations of Notification Profiles
 
 
Time Window: Select one of the following options:
  • Apply this profile all the time- This notifies alerts occurring for the selected criteria at any time.
  • Apply the profile for the selected time window- You can specify the required time- window here. For instance, if you set the values as From 09:30 To 18:30, and select the days from Monday through Friday, alerts triggered during the specified interval and selected days only will be notified.
Delayed Trigger: If you want the notification profile to be triggered by a delay, enter the delay time in Trigger after (in minutes). If you don't want to trigger the notification profile if the alarm has been acknowledged in the meantime, you can select the 'Do not trigger if alarm is acknowledged' checkbox.
 
Recurring Trigger: This option helps you re-trigger the notification profile at regular intervals, till the alarm is cleared. Enter the Trigger interval and Restrict the number of triggers to. For instance, if you set trigger interval as 10 mins and restrict the number of triggers as 5 times, an alert will be notified every 10 mins, for 5 times or till alarm is cleared(Whichever is earliest). If the number of triggers is set as empty, then alert will be notified for given interval, till the alarm is cleared. If you don't want to trigger the notification profile repeatedly if the alarm has been acknowledged, you can select the 'Do not trigger if alarm is acknowledged' checkbox.  

 

fBack to Top