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Manage Server Monitoring Agents

The Applications Manager server agent is a lightweight application designed to monitor the performance and health of your servers. It collects performance metrics such as CPU usage, memory utilization, disk I/O, and network traffic. This ensures real-time monitoring, alerting, and proactive issue resolution.

Note:
  • Auto-deploying agents is currently not supported.
  • Linux service monitoring is not supported.

How to Deploy Monitoring Agents

To deploy a new monitoring agent, follow the steps given below:

  • Go to Settings → Discovery & Data Collection → Manage Agent.
  • Under the Deploy Agent section, choose the desired server type (Windows/Linux) and click on Deploy.
  • Follow the on-screen instructions to download, extract, and run the installation script.

  • The agent will automatically start communicating with Applications Manager, and the server monitoring will be added.
Data Collection and Polling:
  • Performance Data: Collected every minute by default.
  • Configuration and Inventory Data: Collected hourly or when configuration changes occur. Additionally, inventory data is sent within 5 minutes of an agent restart.

View Agent Details

The View Agents tab displays and manages agent-related information and actions. Once the installation is complete, navigate to Settings → Discovery & Data Collection → Manage Agent → View Agents.

The page lists the following details for each deployed agent:

  • Display Name: The name assigned to the deployed agent.
  • Host Name: The name of the host machine where the agent is running.
  • IP Address: The IP address of the host machine where the agent is running.
  • Version: The version of the deployed agent.
  • OS: The operating system of the host machine where the agent is deployed.
  • Status: The current status of the agent (e.g., Agent Communicating).
  • Last Communicated Time: The most recent time the agent communicated with the server.
  • Time Since Last Communication: The amount of time since the agent last communicated with the server, in seconds.
  • Installation Path: The directory path where the agent is installed on the host machine.

Supported Actions

The View Agents tab supports the following actions to help manage agents efficiently:

  • Upgrade Agents: Trigger an upgrade to the latest agent version.
  • Manage/Unmanage Monitoring: Enable or disable monitoring for specific agents.
  • Delete: Allows users to delete individual or multiple agents, while also removing the associated agent monitor(s).
  • Export: Export agent details in PDF or Excel formats for reporting or documentation purposes.
  • Agent Logs: This option opens a Log Report page that lists the following agent communication log data in a table format for troubleshooting purposes:
    • Data Received at: The timestamp indicating when the data was received from the agent.
    • Data Collection at: The timestamp indicating when the data was collected on the agent's side.
    • Status: The status of data processing, such as "SUCCESS" or an error state.
    • Request Processing Time: The time taken by the server to process the request (in ms).
    • Data Processing Time: The time taken by the agent to process the data before sending it to the server (in ms).
    • Data Transfer Size: The size of the data transferred from the agent to the server (in KB).
    • Process Type: The type of processing performed by the agent, such as "Live Data Processing".
    • Raw Data JSON: A downloadable representation of the raw data in JSON format for further analysis.

    Note:
    • The Log Report retains 2 days of log data and 6 hours of raw JSON data to facilitate effective troubleshooting.
    • The Data Received Time is highlighted if there is a delay of more than 5 minutes.

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