Integration with emSign10 minutes to read
Key Manager Plus facilitates integration with emSign signing authority (powered by eMudhra), making it possible for enterprises to automate the end-to-end management of web server certificates signed and issued by emSign from a centralized platform. This document discusses the steps to manage the life cycle operations of SSL/TLS certificates issued by emSign directly from Key Manager Plus' web interface—right from importing existing orders, certificate request and provisioning, to deployment, and thereupon. Before you proceed with the integration, complete the following step as a prerequisite: PrerequisiteAdd the following base URL and port as an exception in your firewall or proxy to ensure Key Manager Plus is able to connect to emSign's CA Services. Refer to the sections that follow to learn more about emSign integration and certificate management with Key Manager Plus: 1. Configuring emSign CA Details in Key Manager PlusTo begin managing SSL certificates issued by emSign from Key Manager Plus, you must add your emSign account in Key Manager Plus via your unique API Key. If you do not have an emSign account, contact the emSign team for sign up and get your login credentials. Once you have your allocated emSign account, follow the steps below to generate an API key to begin the integration process.
Note: Refer to this emSign documentation for more information. Now, log into the Key Manager Plus web interface, and add your emSign credential with the unique Account Number and Access Key by performing the below steps:
Once your emSign account details are linked to Key Manager Plus, the system retrieves vital information such as accounts, groups, organizations, and domains and organizes them under the individual tabs with corresponding details. These details are crucial as emSign CA issues certificates based on them. For further manual synchronization, you can use the Sync Groups, Sync Organizations, and Sync Domains options from the More dropdown in the tab by selecting the respective credentials. 2. Importing Existing emSign OrdersIf you have an active emSign account, it is likely that you currently have ongoing certificate orders. Key Manager Plus offers the convenience of initiating new certificate orders and importing and effectively managing all existing orders from the emSign portal through its user-friendly interface. The next step is to import all certificate orders from your emSign portal into Key Manager Plus. To import the existing certificate orders,
3. Creating New Certificate OrdersUpon successful integration of the emSign account into Key Manager Plus by providing the Username and Access key, you can place certificate orders in the emSign portal and retrieve certificates directly from the Key Manager Plus interface. To place a new certificate order,
Note: If you notice any discrepancies in the emSign-related details (Organization/Product/Domain) shown here, please verify the information in the emSign portal. Then, perform a manual synchronization under emSign >> Manage in the Key Manager Plus interface to update the details. For any other issues related to your emSign account, please contact the emSign customer support team. To cancel the certificate order, navigate to Integrations >> emSign and select the certificate order from the list. Click the Cancel Order button at the top pane and confirm your action. 4. Checking the Order StatusOnce a certificate order is successfully created, you can view it under the Integrations >> emSign tab, with its status displayed to the right. To track the certificate availability for an order, select the order and click Check Order Status from the top pane. Once a certificate is issued, it is fetched and added to the Key Manager Plus certificate repository. You will be able to view it under SSL >> Certificates. Note: Certificates issued will be added to Key Manager Plus only if you have the necessary license count available. If the license count reaches the provided limit, you must renew your Key Manager Plus license before retrieving or importing any certificates. However, this will not remove the certificate request from emSign CA — the certificate remains accessible and manageable through the emSign portal. 5. Managing emSign Certificates5.1 Revoking emSign CertificatesKey Manager Plus allows you to revoke emSign certificates right from its interface. To revoke a certificate from Key Manager Plus, perform the following action:
5.2 Deleting emSign CertificatesTo delete emSign certificate orders from Key Manager Plus,
Note: The Delete option only removes the certificate order from the Key Manager Plus interface, and you can no longer manage it from Key Manager Plus. However, it does not delete the certificate order from emSign CertHub - the certificate can still be viewed and managed from the emSign portal. ©2025, Zoho Corporation Pvt. Ltd. All Rights Reserved. |