Configure Firewall Non-availability Alerts

    In Firewall Analyzer, alert can be triggered, if the Firewall stopped sending the logs. The alert triggering is configurable. Firewall non-availability alert configuration notifies the user through e-mail, when the Firewall Analyzer is not receiving logs from firewall(s).

     Follow the procedure given below to configure the triggering of alert:

    • Select the Settings tab in the Web Client. You will see Firewall Server section below the Firewall section. There will be Availability Alert link.
    • Click the Availability Alert link. The Availability Alert page opens. In the screen, there will be a link Add on the right side top to add an alert. Below the link, the configured alerts are listed in a table. The details of the table columns are:
    Columns Description

    Device Names

    		 The device names of the firewalls, for which this alert will be triggered, if the firewalls fail to send logs.

    Email Address

    		 Failure of the above mentioned firewalls to send logs will trigger an alert to send e-mail to the configured users e-mail IDs.
    Phone Number Failure of the above mentioned firewalls to send logs will trigger an alert to send SMS to the configured users phone numbers.
    Location  

    Time Interval (minutes)

    		 The time duration within which a log should be received by the Firewall Analyzer. Failure to receive a log within this time duration will trigger this alert.
    Status Whether the alert is enabled or disabled
    Action This indicates whether the configured alert is enabled or disabled.

     

    • To configure an alert, click the Add link. The Add Alert page opens.
      • Select the devices, which you want to generate alert for not sending logs. All the available devices are listed in the Available Device(s) list. Select the devices and click right arrow. The selected devices are moved to the Selected Device(s) list. If you want to remove any device from the Selected Device(s) list, select the devices and click left arrow. The removed devices will be moved back to the Available Device(s) list.
      • In the "No logs for x minutes (15 minutes/30 minutes/60 minutes/2 hours/6 hours/12 hours/1 day)" part, select the time duration from the combo box. The time interval options available are: 15 minutes, 30 minutes, 60 minutes, 2 hours, 6 hours, 12 hours, and 1 day.
      • Configure the following in the Send Alert as section:
        • Select the Mail check box.
        • Enter the e-mail address in the Email text box, to which the alert has to be sent. Enter multiple e-mail addresses separated by a comma(,).
        • Optionally, you can modify the e-mail subject in the Subject text box as per your requirement.
        Note:

        If the Mail Server is not configured the following note appears and there is a link provided to configure the Mail Server. Configure the Mail Server in order to get the mail alerts.

        Note: Mail Server is not configured. Click here to configure the Mail Server.
        • Select the SMS check box.
        • Enter the mobile phone number in the Mobile Number text box, to which the alert has to be sent. Enter multiple phone numbers separated by a comma(,).
        Note:

        If the SMS Settings is not configured the following note appears and there is a link provided to configure the SMS Settings. Configure the SMS Settings in order to get the SMS alerts.

        Note: Mail Server is not configured. Click here to configure the Mail Server.
        • Select the Run Script (SNMP) check box.
        • Select the script to be run in the Script location field. Click the Choose File button to browse the location of the script file. Besides the button, the selected file name will be displayed. If no file is chosen, No file chosen is displayed.
    • After choosing all the required values, click Save to save and activate the new alert. Click Cancel to cancel the alert configuration.