Installing PAM360

5 minutes to read

Install PAM360 by following any of the following installation procedures that best suit your needs. Before commencing the installation on your operating system, ensure if all the prerequisites are satisfied. To learn more about each component and its capabilities, check the basic requirements document.

In this document, you will learn the step-by-step procedures to install PAM360 in different operating systems in your environment. You may either click each of the below links to jump to the respective sections in this document or scroll down to read further.

  1. Installing PAM360
    1.1 In Windows
    1.2 In Windows Core Server 2019
    1.3 In Linux
  2. Silent Install
  3. Transferring PAM360 Installation

1. Installing PAM360

You can install PAM360 in both Windows and Linux operating systems.

1.1 Steps to Install PAM360 in Windows

  1. Download and execute the file ManageEngine_PAM360.exe. The PAM360 installation wizard shows up.
  2. Follow the step-by-step instructions in the installation wizard.
  3. Choose an installation directory. By default, PAM360 will be installed in the path "C:\Program Files\ManageEngine\PAM360". Henceforth, this installation directory shall be referred to as PAM360_Home.
  4. In the final wizard, you will have the following options:
    1. Option to view the ReadMe file.
    2. Option to choose to start the server immediately.
    3. Option to start the server later after installation. Use the Windows tray icon to start the server manually later. Using the tray icon, you can also perform other actions such as stopping the server and uninstalling the product.

    Refer to this installation document for a detailed installation procedure.

1.2 Steps to Install PAM360 in Windows Core Server 2019

  1. Execute the command "powershell" to open Microsoft Powershell.
  2. Execute the following command to download the build:

    start-bitstransfer -source <full URL of the executable> -destination <full path to which you would like the executable to be downloaded>

    Example: start-bitstransfer -source https://www.manageengine.com/privileged-access-management/6167/ManageEngine_PAM360_64bit.exe -destination C:\Users\Administrator

  3. Execute the following command to download the silent installation file:

    start-bitstransfer -source <full URL of the executable> -destination <full path to which you would like the executable to be downloaded>

    Example: start-bitstransfer -source https://www.manageengine.com/privileged-access-management/help/WindowsPrimaryNonMSP.zip -destination C:\Users\Administrator

  4. Execute the following command to extract the silent installation file:

    Expand-Archive -LiteralPath <full path of the executable file> -DestinationPath<full path to which you would like the file to be extracted>

    Example: Expand-Archive -LiteralPath C:\Users\Administrator\WindowsPrimaryNonMSP.zip -DestinationPathC:\Users\Administrator\WindowsPrimaryNonMSP

  5. Execute the following commands to install the Nano Text editor:
    • Set-ExecutionPolicy Bypass -Scope Process -Force; iex ((New-Object System.Net.WebClient).DownloadString('https://chocolatey.org/install.ps1'))
    • choco install nano
  6. Execute the following command to edit the extracted file, WindowsPrimaryNonMSP.iss:

    nano WindowsPrimaryNonMSP.iss

  7. Now, edit the Name, MailId (mandatory), Phone, Company, Country (mandatory), and Save the file.
  8. Next, execute the following command:

    ManageEngine_PAM360_64bit.exe -a -s -f1"C:\Windows\WindowsPrimaryNonMSP.iss" -f2"C:\Windows\WindowsPrimaryNonMSP.log"

PAM360 has been installed successfully. The service will start automatically.

1.3 Steps to Install PAM360 in Linux(non-root)


  1. Download the file ManageEngine_PAM360.bin for linux.
  2. Execute the command chmod a+x <file-name> to assign the executable permission.
  3. Execute the command: ./<file_name> or ./<file_name> -i console, if you are installing on a headless server.
  4. Follow the step-by-step instructions as they appear on the screen. Now, PAM360 will be installed in your machine in the location chosen. Henceforth, this installation directory shall be referred to as PAM360_Home.

Refer to this installation document for a detailed installation procedure.

1.3.i Limitations of Installing PAM360 in Linux (non-root)

The following are the few limitations of installing PAM360 in a Linux (non-root) Operating System rather than a Windows or Windows Core Server:

  • An agent must be installed on the Windows resources to manage the passwords, such as remote password reset.
  • Installation in Linux does not support AD authentication for logging into PAM360.
  • It is not possible to discover Windows resources and Remote Apps using regular discovery methods.

2. Silent Install

To know about silent install in PAM360, click here.

3. Transferring PAM360 Installation

If you want to move the PAM360 installation from one machine to another, or to a different location within the same machine, follow the procedure detailed below:

3.1 Prerequisites

Do not remove the existing installation of PAM360 until the new installation works fine. This is to ensure a backup and to overcome any disaster/data corruption during the movement.

3.2 Steps Required

  1. Take a backup of the current database and install PAM360 in the new machine.
  2. Restore the backup data in the new installation.
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