Getting delayed Email notifications?

Possible Reasons for Mail Delay:

While sending an email:

  • Slow connection/delayed response time.
  • Internet slowness/network latency while trying to connect to the mail server.
  • Mail server availability and its response time.
  • Firewall processing time at the network.

While receiving e-mails:

  • Anti virus scanning in mail box.
  • Processing of spam filters in mail box.
  • Increased load of incoming mails.
Note: Mail server connection time should be less than 100ms (especially when there is a larger number mail to be sent each minute).

Troubleshooting steps:

  1. Check with your network administrators on network latency, firewall processing, mail server response time.
  2. Reduce the overall mail server connection time to 100ms or less if possible.

For assistance, you can reach out to us here.

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