Help Center
Quick Start
- Overview
- System requirements
- Minimum privileges required
- Default port configuration
- Installing DataSecurity Plus
- Uninstalling DataSecurity Plus
- Starting DataSecurity Plus
- Launching DataSecurity Plus
- Configuring your solution
- Licensing details
- Applying a license
File Auditing
- About File Auditing
- Domain configuration
- File server configuration
- Failover cluster configuration
- NetApp server configuration
- Workgroup configuration
Setting up File Audit
Dashboard
Reports
Alerts
Configuration
Storage Configuration
File Analysis
- About File Analysis
- On-Demand Reports
Setting up File Analysis
Dashboard
Reports
Alerts
Configuration
Data Risk Assessment
- About Data risk assessment
Setting up Data risk assessment
Dashboard
Reports
Ownership analysis
Configuration
Endpoint DLP
- About Endpoint DLP
Setting up Endpoint DLP
Reports
Alerts
Prevention policies
Configuration
Cloud Protection
- About Cloud Protection
- Gateway Server Configuration
- Certificate Authority Configuration
- Gateway Configuration in Endpoint
- Manage Certificate Trust Store
- Threat Analytics Database
- Manage Banned Applications
- Manage Authorized Applications
- Gateway Server Failover
- Two-way SSL configuration
- Global Insight
- Application Insight
- User Insight
- Shadow Application Insight
- Banned Application Insight
- Cloud App Discovery
- Cloud Access Reports
- Application Insights
- Shadow Cloud Application Reports
- Banned Cloud Application Reports
- File Upload & Download Reports
Setting up Cloud Protection
Dashboard
Reports
Control Policies
Storage Configuration
Administrative settings
- Technician configuration
- Notification filters
- Manage agent
- Agent settings
- SIEM integration
- Business hours configuration
- Two-factor authentication
- Workgroup configuration
- Security policy
Email configuration
General settings
- Connection
- Personalize
- DataSecurity Plus Server
- Privacy Settings
- Disk utilization
- Schedule Retention Policy
Policy Configuration
Release notes
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
Troubleshooting
- HTTP communication failure
- Dormant DataEngine
- Secure Gateway server failure
- RPC communication failure
- Known issues and limitations
- Known errors and solutions
Guides
- Agent document
- How to Migrate/Move DataSecurity Plus
- How to apply SSL certificate
- How to automate DataSecurity Plus database backup
- How to set alerts in DataSecurity Plus
- How to secure your DataSecurity Plus installation
Contact us
We would love to hear from you. Please feel free to get in touch with us using the details provided below.
Talk to the sales team
To purchase ManageEngine DataSecurity Plus, fill out the Sales Request Form, and one of our sales executives will contact you shortly. You can also send us an email at sales@manageengine.com.
For the quickest response, you can give us a call 24 hours a day, five days a week at: Phone: +1.925.924.9500 (toll-free)
Talk to the technical support team
For technical assistance, you can contact us at support@datasecurityplus.com.
Kindly include the following details in your email to help us better assist you:
- Product edition (Free, Trial, Standard Edition).
- Product build number.
- A brief description of the problem.
You can also speak to our technical support team, available 24 hours a day, five days a week, at: Phone: +1.844.245.1101 (toll-free)
Contact support from within the product
The Support tab in DataSecurity Plus offers a number of options for contacting us, including:
- Request Support: Submit your technical questions online.
- Need Features: Request new features in DataSecurity Plus.
- User Forums: Participate in discussions with other DataSecurity Plus users.
- Live Chat: Get instant responses to questions.<./li>
Mailing address
ZOHO Corp Headquarters
ZOHO Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA
Phone: +1.925.924.9500
Fax : +1.925.924.9600
E-mail: info@manageengine.com
ZOHO Corp India
Zoho Corporation Private Limited
Estancia IT Park Pvt Ltd,
Plot No. 140 & 151, GST Road,
Vallancherry Village,
Chengalpattu Taluk,
Kanchipuram District 603 202. INDIA
Phone: +1.925.924.9500
E-mail: info@manageengine.com
For more details, check out our website at www.datasecurityplus.com.