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File Upload & Download Reports

Follow the steps below to view the reports DataSecurity Plus' Cloud Protection module provides on upload and download requests.

  • Select Cloud Protection from the apps drop-down menu at the top.
  • Navigate to Reports > File Uploads & Downloads.
  • Here, you can choose to view all file upload requests, all file download requests, requests by actors, or any of the other default reports.
  • Select the time range you want to report on using the Period drop-down menu.

Each report under the File Uploads & Downloads category provides different details on the type of requests made. These are detailed below.

All Upload Requests

This report lists all file upload requests made with these details:

  • File Name: Displays the name of the file for which an upload request was made.
  • Domain Name: Displays the name of the domain through which the upload request was made. Example: zoho.com.
  • Cloud App: Displays the name of the cloud app through which the upload request was made. Example: workdrive.zoho.com.
  • Actor: Displays the name of the actor initiating the upload request.
  • Time Generated: Displays information on when the upload request was raised.

The filter provision can be used to view upload requests made to particular services, listed below:

  • SharePoint/OneDrive
  • Microsoft 365
  • Dropbox
  • Box
  • Google apps
  • Yahoo
  • Zoho apps
  • Others

All Download Requests

This report lists all file download requests made with these details:

  • File Name: Displays the name of the file for which a download request was made.
  • Domain Name: Displays the name of the domain through which the download request was made. Example: zoho.com.
  • Cloud App: Displays the name of the cloud app through which the download request was made. Example: workdrive.zoho.com.
  • Actor: Displays the name of the client that raised the download request.
  • Time Generated: Displays information on when the download request was raised.

Top Actors Uploading Files

This report lists top actors uploading files with these details:

  • Count: Displays the number of files uploaded by the actor.
  • Upload Request Size: Displays the volume of data uploaded by the actor

Top Actors Downloading Files

This report lists top actors downloading files with these details:

  • Count: Displays the number of files downloaded by the actor.
  • Response Download Size: Displays the volume of data downloaded by the actor.

Limitations of File Uploads & Downloads reports

  • File upload requests made in native Microsoft 365 applications are not listed, as they use a different API.
  • File upload requests made in Dropbox's native application are not listed, as they use certificate pinning and don't allow deep packet inspection.
  • Image files downloaded through JavaScript, or from cache will not be audited.
  • File download reports can have lower accuracy when deep packet inspection is configured in mixed mode.
  • File download requests made in WhatsApp are not listed.

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