Help Center
Quick Start
- Overview
- System requirements
- Minimum privileges required
- Default port configuration
- Installing DataSecurity Plus
- Uninstalling DataSecurity Plus
- Starting DataSecurity Plus
- Launching DataSecurity Plus
- Configuring your solution
- Licensing details
- Applying a license
File Auditing
- About File Auditing
- Domain configuration
- File server configuration
- Failover cluster configuration
- NetApp server configuration
- Workgroup configuration
Setting up File Audit
Dashboard
Reports
Alerts
Configuration
Storage Configuration
File Analysis
- About File Analysis
- On-Demand Reports
Setting up File Analysis
Dashboard
Reports
Alerts
Configuration
Data Risk Assessment
- About Data risk assessment
Setting up Data risk assessment
Dashboard
Reports
Ownership analysis
Configuration
Endpoint DLP
- About Endpoint DLP
Setting up Endpoint DLP
Reports
Alerts
Prevention policies
Configuration
Cloud Protection
- About Cloud Protection
- Gateway Server Installation Steps
- Gateway Configuration in Endpoint
- Gateway Cluster Configuration
- Gateway Server Management
- Certificate Authority Configuration
- Two-way SSL configuration
- Manage Certificate Trust Store
- Threat Analytics Database
- Manage Banned Applications
- Manage Authorized Applications
- Regenerating gateway server access key
- Updating gateway server
- Gateway Server Failover
- Load Balancer Configuration
- Global Insight
- Application Insight
- User Insight
- Shadow Application Insight
- Banned Application Insight
- Cloud App Discovery
- Cloud Access Reports
- Application Insights
- Shadow Cloud Application Reports
- Banned Cloud Application Reports
- File Upload & Download Reports
Setting up Cloud Protection
Dashboard
Reports
Control Policies
Storage Configuration
Administrative settings
- Technician configuration
- Notification filters
- Manage agent
- Agent settings
- SIEM integration
- Business hours configuration
- Two-factor authentication
- Workgroup configuration
- Security policy
Email configuration
General settings
- Connection
- Personalize
- DataSecurity Plus Server
- Privacy Settings
- Disk utilization
- Schedule Retention Policy
Policy Configuration
Release notes
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
Troubleshooting
- HTTP communication failure
- Dormant DataEngine
- Secure Gateway server failure
- RPC communication failure
- Cloud Protection Gateway server failure
- Known issues and limitations
- Known errors and solutions
Guides
- Agent document
- How to Migrate/Move DataSecurity Plus
- How to apply SSL certificate
- How to automate DataSecurity Plus database backup
- How to set alerts in DataSecurity Plus
- How to secure your DataSecurity Plus installation
Updating gateway servers
Automating gateway server update
To facilitate a quick update of gateway servers, follow the steps below:
- Select Cloud Protection from the apps drop-down.
- Go to Configuration > Server > Gateway Configuration , select the target cluster, then click Manage under the Health column (within the Gateway Servers panel).
- Check the priority of the update in the Manage Gateway Server page. It is highly recommended that the IT team immediately push out a major update. The team can rollout minor updates with lower priority as they do not pose a dramatic impact on the functioning of the gateway server. Click Install Gateway Server, under the Auto Install section.
- To continue without authentication, click Install. Proceed with authentication if the service account does not have sufficient privileges to install gateway servers remotely. To proceed with user authentication, follow the steps below:
- Click the key icon at the top of the popup, and check the Authentication required option.
- Choose from Domain authentication (to use an existing domain authentication or configure new domain authentication) or Username-password combination (to provide the credentials of the endpoint in which the gateway server is installed).
- Click Associate to continue with the installation.
Note: If the gateway server update is unsuccessful, retry by clicking Install Gateway Server. If the issue persists, write to us at support@datasecurity.com.
Updating gateway servers manually
Follow the steps below to update gateway servers manually:
- On the machine running the gateway server, uninstall the DataSecurity Plus - Cloud Protection Gateway installation.
- To update the gateway server to the latest version, refer to step one on this page.