Installing OpManager MSP agent in your devices

You can install the OpManager MSP agent in your network devices in 3 different ways. Before you proceed with the installation, make sure that all the prerequisites for agent installation have been taken care of.

From OpManager MSP's web console
Manual installation
Using Active Directory (bulk installation)
Using SCCM
Using ManageEngine Endpoint Central

1. From OpManager MSP's web console:

To remotely install the agent in your device from OpManager MSP's web console:

Go to Settings → Discovery → Deploy Agent.
Enable the "Push Remotely" option to initiate the installation process.
First, provide the name/IP address of the device you wish to install the agent in.
Next, provide the credentials for the device. You can choose from existing credential profiles, or you can manually provide the credentials.

Note: Since only Windows devices are supported for agent-based monitoring, only WMI related credential profiles will be displayed here.
Click "Deploy" to initiate the installation process. Once it's done, a success message will be displayed and the device will be available under the Inventory.
You can also view all devices in which agents have been installed from the Agents page under Settings → ITOM Agents → Monitoring Agents

In case there are any errors displayed during the installation, visit this page to know more about possible error messages during agent deployment and how you can resolve them.

2. Manual installation:

You can manually download the Agent installation file from Settings → Discovery → Deploy Agent, and tapping the "Download" button on the top of the page. OpManager MSP Agent zip file will then be downloaded. Extract the zip file and paste the extracted OpManagerAgent.msi and OPMAgentServerInfo.json files under the local directory. This can be used to manually install the OpManager MSP agent on any windows device.

Once installed, the agent automatically syncs the device details to OpManager MSP, and the device is listed under the Inventory page.

Note: Place the extracted OpManagerAgent.msi and OPMAgentServerInfo.json files under the same directory before initiating the installation of the agent.

3. Using Active Directory (bulk installation):

You can also push the agent to multiple devices in your network by using Windows GPO in your Active Directory server.

Installation using GPO can be done in two methods:

Using GPO scheduler: Agent can be instantly pushed to devices in the domain. Fastest method of installation.
Using GPO startup script: Agent will be installed during next refresh cycle.

Note: To switch from agentless monitoring to agent-based mode for an existing device, you can deploy the agent using any of the methods mentioned above and then follow the steps mentioned here.