Custom User Roles

The level of access for users across different modules and add-ons in OpManager can be customized individually through Custom User Roles. 

The different levels of access that can be provided in OpManager for users through custom roles include: Read/Write, Read and No Access.

Note: Custom Roles can be created from OpManager version 12.5.399

How to create custom user roles?

To create custom user roles,

Custom User Roles in ManageEngine OpManager: Users section under user management

    1. Go to Settings -> General Settings -> User Management -> Roles and click on the 'Add Role' button.
      Note: Users associated to a specific role be viewed by clicking the 'User' icon under 'Actions'.
    2. Enter the desired 'Name' and 'Description' for the role.

Custom User Roles in ManageEngine OpManager: Roles section under user management

    1. Choose the level of access for different features individually in each module.

Custom User Roles in ManageEngine OpManager: Add role

  1. Click 'Save'.

Associate User Role to a new User:

    1. Go to Settings -> General Settings -> User Management -> 'Add User'.

    1. Select the desired User Role under 'Role' and enter the desired 'User Type'.
    2. Enter the required credentials and details.

Custom User Roles in ManageEngine OpManager: Configure user details 1

    1. Click 'Next'.
    2. In the 'Scope' tab, select the devices and modules available to the user.

Custom User Roles in ManageEngine OpManager: Configure user details 2

  1. Click 'Save'.

Note:

  • If a role is associated to any user or configured under auto-login in AD domain, deletion of the role will not be possible.
  • If the scope of the user is restricted, they might be restricted from performing a few actions even if the role allows it. This is to ensure that a user with limited scope does not perform any operation that may require additional privileges.
  • To associate a different user role to an existing user, go to Settings -> General Settings -> User Management, click on the Username of the user you want to edit and follow the above steps.
  • A user role can be edited after users have been associated to it but cannot be deleted.
 
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