Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

ADManager Plus
Active Directory, Microsoft 365, and Exchange management and reporting
ADAudit Plus
Hybrid AD, cloud, and file auditing; security; and compliance
ADSelfService Plus
Identity security with adaptive MFA, SSPR, and SSO
Exchange Reporter Plus
Reporting, auditing, and monitoring for hybrid Exchange and Skype
RecoveryManager Plus
Active Directory, Microsoft 365, and Exchange backup and recovery

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OpManager MSP Failover Migration

Steps to migrate the Primary and Secondary setups to new servers (Database/ Database server is not migrated)

[Important Note : These steps are not applicable for Virtual IP Failover]

Stop both Primary and Secondary servers and ensure that no java process is running in the background.
Take complete folder backup of both Primary and Secondary servers.
Extract the Primary server setup/backup to the desired location in the the new Primary server.
Extract the Secondary server setup/backup to the desired location in the new Secondary server.
Open command prompt and execute the below mentioned commands one by one in both Primary and Secondary server.

cd <OpManager_Home>/bin
OpManagerService.bat -r
OpManagerService.bat -i

Once the above mentioned commands are completed successfully, start the Primary server.
Once the Primary server gets started, connect to the UI and ensure that it started properly.
Now start the Secondary server and ensure that it goes to the monitoring mode.

Steps to migrate the Primary Setup, Secondary Setup and Database to new servers

[Important Note : These steps are not applicable for Virtual IP Failover]

Stop both Primary and Secondary servers and ensure that no java process is running in the background.
Take complete folder backup of both Primary and Secondary servers.
Execute the following query in the SQL Management Studio:

OPEN MASTER KEY DECRYPTION BY PASSWORD = '<DB_Password>'; close master key;

Take complete OpManager Database backup.
Now restore the database to the desired MSSQL database.
Now extract the Primary server to the desired location in the new machine.
After completing extraction, navigate to <OpManager_Home>/bin and execute the command OpManagerService.bat -i
Now execute DBConfiguration.bat and configure proper values to point the Database to the Primary Server.
In <OpManager_Home>/conf/customer-config.xml update the value for the key "masterkey.password" with the DB Password used in Step 3.
Now start the Primary server.
Now extract the Secondary server to the desired location in the new machine.
Follow steps 7 to 9 for the Secondary server.
Now start the Secondary server and the Secondary server will go into monitoring mode.

Identity and access management

Unified service management

Unified endpoint management and security

IT operations management and observability

Security information and event management

Advanced IT analytics

Low-code app development

Cloud solutions for enterprise IT

IT management for MSPs

Active Directory management Manage, track, and secure Active Directory

Identity governance and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service managementDeliver a consistent employee experience across business functions

Customer service managementBuild a one-stop portal for customers with efficient account management

IT asset managementCentralize and automate the complete IT asset life cycle

SIEM Spot, investigate, and neutralize security threats

Log and compliance managementGain deeper visibility into security events and ensure compliance

Security auditingAudit Active Directory, cloud platforms and files to enhance your security posture

Endpoint management and protection platform (UEM and EPP)Secure and manage endpoints to protect your IT assets effectively

Endpoint managementAchieve intelligent IT device management with zero user intervention

Endpoint securityDefend against threat actors with proactive and reactive measures

Full-stack observability and digital experience monitoringAchieve end-to-end visibility, proactive issue resolution, and enhanced security

Network and server performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident managementEfficiently manage and resolve IT incidents while ensuring transparency

DNS and DHCP managementOptimize IP address and domain management

Cloud cost managementRight-size and take control of your cloud costs

IT analyticsConnect to your IT applications and visualize all facets of your IT

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloudand hybrid infrastructure

Business applications for ITBoost productivity and improve team collaboration

Custom solution builderBuild tailor-made apps to automate operations at your organization

Solutions for MSPsGrow your MSP business with scalable and secure IT management solutions

OpManager MSP Failover Migration

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure