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How to deploy agents using IP ranges?

Agents can be deployed in bulk to all the devices in an enterprise using IP ranges. The steps to install agents via IP ranges is given below:

Prerequisites (only for Workgroup machines)

If the tool is being used to install agents on a WorkGroup machine ensure that the below settings are enabled on the machine where tool is being executed.

    • Open gpedit.msc on the local machine.

    • Open Computer configuration ->Windows settings ->Security settings ->Local policies ->Security option.

prerequisite1

    • Right click and open the properties of "User Account Control: Behavior of the elevation prompt for administrators in the admin approval mode".

prerequiste2

    • Change to "Elevate Without Prompting" and click OK.

prerequsite3

These settings can be changed back to default one, once the agent installation has been completed.

 

Note:

This tool will require Admin$ share of the corresponding target machine to be accessible from the machine where it is executed.

 

Steps:

1. Download the tool

The tool displays 3 options. You can choose to install, uninstall or reinstall the agent. Enter the option chosen.

IP range 1

2. Selecting the required Mode of Operation

If you'd like to Install the agent, follow the steps given below:

  • Select the first option on screen.
  • Navigate to the Agent tab on the product console. Select Agent Installation ->Other Methods -> Download the Agent from the Command Line option.
  • Select the required remote office
  • Download and extract the agent installer files and place the files in the Tools folder. The required agent installer files are UEMSAgent.msi , UEMSAgent.mst, DCAgentServerInfo.json , DMRootCA.crt and DMRootCA-Server.crt.

Note: The agent installer file DMRootCA-Server.crt would not be available for cloud edition of the product and when 3rd party certificates are uploaded on the server.

If you'd like to Uninstall the agent, you would need to use the agent cleanup tool in-order to do so. Click the link given below to know how :

https://www.manageengine.com/products/desktop-central/desktop_agent_uninstallation.html

If you'd like to Re-install the agent, use the agent cleanup tool for uninstallation and follow the same steps as for installation of the agent.

3. Selecting the required Mode of Installation

The next step is choosing the required mode of installation. The mode of installation is common for installation, uninstallation and re-installation. An example of this in the case of installation, is given in the image below.

IP range 2

The tool displays 5 options. You can choose the desired option to install, uninstall or reinstall the agent. Enter the option chosen and follow the instructions provided for successful deployment of the agent.

  • Option 1: Install/Uninstall or Re-Install the agent by providing the machine name or the IP address in the command console.
  • Option 2: Install/Uninstall or Re-Install the agent by providing the IP address range in the command console.
  • Option 3: Install/Uninstall or Re-Install the agent by opening the ipAddressRange.txt file which is present in the tools folder and update the required IP ranges.

    IP range 3

  • Option 4: Install/Uninstall or Re-Install the agent by opening the ipaddress.txt file which is present in the tools folder and update the required IPs.

    IP range 4

  • Option 5: Install/Uninstall or Re-Install the agent by opening the computernames.txt file which is present in the tools folder and update the required computer names.

    IP range 5

To complete the installation, provide the required details which are prompted.

Note: The credentials to be provided for agent installation in client computers should have domain admin permissions.

Troubleshooting Agent Installation Issues:

To learn how to troubleshoot agent installation issues, refer to the document given below: https://www.manageengine.com/products/desktop-central/troubleshooting-agent-installation-issues.html