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Frequently Asked Questions (FAQ)

Comprehensive Coverage

Where do we procure the vulnerability data for different vendors?
What are the SLAs for new CVEs and zero-days
How do we arrive at the recommendations for security misconfigurations?
What is the source of the CIS benchmarks that Endpoint Central uses for its audits?
What are the system requirements for the Central server?
How to identify servers? Are all Linux machines considered servers?
How to identify servers from the Endpoint Central web console?
How many servers can be managed with the free edition?

Vulnerability Detection and Remediation

Why are patches also displayed under the software vulnerabilities tab?
How does Endpoint Central enumerate vulnerabilities to prioritize response?
How are web servers and their vulnerabilities detected?
How are web server and its vulnerabilities detected for Endpoint Central and other ManageEngine products?

Comply with CIS and STIG controls

How do I track the status of security configuration deployments?
Based on what criteria shall I filter misconfigurations?
Which platform does the security configuration management feature currently support?

Compliance

What happens when a system is quarantined?
How patching happens in a system that is quarantined from the network?
Can quarantined systems be restored to normal operation?
How often should audits be conducted?
Can the System Quarantine Policy be customized for specific needs?

Vulnerability Audit & Reports

Is there a feature to pull local logs of failed deployments from Endpoint Central?
Can I create a report for systems that need patches older than 30 days?
How do I track the status of High-risk software uninstallation?

Exceptions

How long will it take for Dynamic CG exclusion to reflect?
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