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Zero Touch Enrollment (ZTE) for Android Devices

Android Zero Touch Enrollment or Android Zero Touch Provisioning (ZTP) is a device enrollment method provided by Google that streamlines the enrollment and easy deployment of organization-owned Android devices in bulk. This method of enrollment is also known as Google Zero Touch provisioning and is an easy, secure out-of-the-box enrollment method whereby the device gets enrolled with MDM by downloading the ME MDM app upon device activation.

Advantages of Android Zero Touch Enrollment

  • One-time setup
  • Aids large scale enterprise device roll out
  • Mandatory MDM management
  • Allows resellers to add devices to portal, easing enrollment process
  • Admins can set up the device with necessary apps and profiles and it gets applied automatically on device activation.

Pre-requisites for Zero Touch Enrollment

  • Android Zero Touch Enrollment is supported for devices running Android 9.0 or later, purchased from specified reseller partners.
  • You need a Zero-touch portal account which can be obtained by contacting your reseller.

Getting your Zero touch portal

Associating Google account(If you already have your google account then you can skip this)

You require a Google account (associated with your corporate e-mail), to setup the Android Zero Touch Portal. To associate, follow the steps below:

  • Go to this link and provide the requisite details.
  • Ensure you provide your corporate e-mail address for Your e-mail address. Do not click on I would like a new Gmail address.
  • Follow the on-screen instructions to complete the account creation.

Zero-touch portal account

After creating a Google account for your enterprise, contact your resellers to get your Zero-touch portal.Only the devices purchased from authorized resellers are eligible for getting the Zero-touch portal. Get your Zero-touch portal with your Enterprise Google account. Read more

Steps for configuring Zero Touch Enrollment

NOTE

Since Google has updated the setup for Zero-Touch enrollment, the Zero-Touch portal needs to be linked with Android For Work. This will simplify the enrollment process. If you are prompted to configure Android for Work while setting up Zero-Touch, this indicates that you are using the updated version. Users who have not updated the product and still retaining the old version can directly go to Setting up Zero-touch portal using JSON configurations.

Configure Android for Work

Configuring Android for Work is the first process in setting up Zero-touch.

We recommend you to temporarily enable third party cookies while integrating Android for Work with Zero-touch. When disabled, the link for integration becomes unauthorised.

Case 1:When Android For Work is not configured.

On the MDM console, navigate to Enrollment-> Zero-Touch Enrollment. Follow the on-screen instructions to set up Android For Work. To set up Android for Work, refer to this step-by-step document here.

 

 

Case 2:When Android for Work is already configured.

If you have already configured Android for Work while setting up app management for Android devices, then you need to link Android for Work with Zero-touch. Enrollment->Zero-touch Enrollment->Launch Zero-touch Portal.To link, follow the below steps.

Management Type:

Select the Management Type of the device

  1. Full Device Management: Admin has full control over the device.
  2. Workspace Management: Admin can manage only the corporate apps and data by creating a separate work container on the device.
     

 

Integrate Android for Work with Zero-touch

Integrate your Android for Work with Zero-touch to continue the set up, follow the steps below

Steps to Integrate Android for Work with Zero-touch

  1. After setting up Android for Work using the steps mentioned above, you will be automatically re-directed to integrate Zero-touch with Android for Work.

  2. Click on the Next button. The page to sign-in appears, wherein you will need to provide your Zero-touch account credentials.

  3. You can choose the accounts which contain the devices to be managed.

  4. On clicking the Link button, the account details will be displayed.

  5. Provide your company's support details on the next page for employees to reach you incase of any issues during set up.

  6. If the integration is successful, you can access the Zero-touch portal directly from the console. Enrollment -> Zero-touch Enrollment -> Settings -> Launch Zero-touch Portal.

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