Enrolling Devices is the first stage in managing a mobile device, this document will explain you in detail about various steps involved in enrolling Samsung Knox devices.
(Applicable only for MDM On-Premises) Ensure that you configure your Proxy settings, and the mail server settings, so that you the user can receive the email with the OTP.
End users will receive an e-mail with the enrollment instructions and the link to enroll the devices. Based on the authentication policy defined for enrollment, users will be receiving the OTP. Users need to manually install the MDM profile by clicking on the enrollment request. All enrolled devices will be listed in the Devices Tab in the Mobile Device Manager Plus console under Groups and Devices.
You can enroll multiple devices for the same user. In case a user has more than one mobile device that needs to be managed, you can enroll those devices by following the steps mentioned below;
The mail to enroll additional device would be sent to the specified user.
This option facilitates you to enroll many devices at the same time. You can simply create a csv file with the User Name, Domain Name, Email, Platform and Owned by details and upload the same. Multiple entries should be in separate lines. Refer the below mentioned csv file for example,
USER_NAME,DOMAIN_NAME,EMAIL_ADDRESS,PLATFORM_TYPE,OWNED_BY,GROUP_NAME,UDID
ANDREW,,andrew@mobiledevicemanagerplus.com,iOS,Personal,IOS_Group,00f0ba8f7a6c41cca9cc5fd6b7ee666b
Follow the steps mentioned below, to enroll devices through Bulk Enrollment.
The users, upon receiving the enrollment requests, can enroll their device as mentioned below:
User needs to copy the Server Name, Port Number and OTP given in the e-mail. On the user's device an ME MDM App that has been exclusively designed for SAFE and Knox devices will be downloaded. ME MDM App for SAFE and Knox devices has advanced management capabilities unlike normal android devices.
When a device gets enrolled, the user will receive an App Catalog from where apps distributed through Mobile Device Manager Plus can be installed. Administrators will also be notified that a new user has enrolled the device. If any specific profiles or Apps were distributed to the group where the device is enrolled, then the newly added device will automatically receive all the applied profiles and distributed Apps.
ME MDM App icon will be listed on all enrolled mobile devices. By clicking the MDM App icon, MDM App opens and the end user can see the distributed Apps and associated profiles listed here. Profiles that are associated to the devices will be listed under Policies and Restrictions. Device Details will provide the complete information about the device.
Also, an exclusive Knox container is created within the mobile device. By clicking the Knox container icon, the user can access the Policies and Restrictions page on the Container. On clicking Create Knox Container, the user will be prompted to accept the Terms and Conditions in the License Agreement. For Knox v1.0 devices, the downloading process of Knox Container will be initiated. This can take awhile and then the user will be directed to set a Password for the Container. For other Knox devices, the user will be automatically directed to the Password setting page. This password is used to unlock and access the Knox Container to view corporate resources. The user Apps that are distributed by Mobile Device Manager Plusfor the Knox container can be accessed by clicking "Apps" icon within the container. By clicking the "Personal home" icon, the user can exit the Knox container and view the personal data and apps in the device.
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Samsung Knox is a suite of enhancements designed to address the security problems in the current open source Android platform. Samsung Knox offers much enhanced security than SAFE devices and it is ideal for use in enterprises that require high level security. It enables to secure and segregate the personal and corporate data of users by creating an exclusive container for corporate data. It also provides Application Security by allowing the segregation of Apps for personal and corporate use.
Operating Systems that support Knox include the following:
In devices running Android 10.0 or later, Knox container cannot be created since a Harmonized Container will be created combining the Knox container and Android work profile.
The smartphones and tablets that support Knox are mentioned below:
For more details on Knox supported devices, refer to this
Knox devices can be managed by installing the ME MDM App designed for Android 4.2 and above.
Yes, only Enterprise Apps can be distributed and applied inside Knox Container.
When the Knox Container is removed, all the Apps present in the container also gets removed.
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