Integrating Cisco Webex with OpManager
With most businesses going virtual, the need for a multi-functional meeting and messaging platform is indispensable. Cisco Webex is one such application that allows you to connect with people remotely. OpManager versions 12.5.192 and above allows you to integrate its webhooks with the incoming webhooks of Cisco Webex. Follow the below steps to integrate OpManager with Webex.
How to Integrate Cisco Webex with ManageEngine OpManager?
The integration must be carried out in two parts.
Creating a Webhook in Cisco Webex
- Login to Webex and set up a team chat with the concerned people.
- Click on the ""Settings" icon in the top left corner of the window and select the "Add Integration & Bots" option as shown below.
- Search for Incoming Webhooks and click on the Webhook Icon as shown below.
- Click the "Connect" button and create an incoming webhook for the team space where you need the alerts to be received.
- Once the webhook is created, kindly copy the URL.
Configuring Cisco Webex in OpManager
- Navigate to Settings -> Notification Profile -> Add -> Invoke a webhook and enter the following details.
Hook URL : <Enter the URL copied from Webhook that was created from Webex>
Method : POST
Data type : raw
Payload Type : JSON
Body Content : {"text":"<Message content>"}
Request Headers :
- Content-Type : application/json(it will be auto filled)
- Choose the required criteria to receive the alarms. Alarms will be received if the selected criteria have been met.
- Click Next.
- Select the devices you want to associate with this notification profile.
- Click Next.
OpManager allows you to apply this notification profile either all the time or for a specific time interval. Choose the appropriate option that is suited to your needs.
- Review the details and give a name to the Notification profile.
- Click on the test action button to check whether the Notification Profile is running successfully
- Click Save to add the notification profile.
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