Customizing Contacts List View
ManageEngine SupportCenter Plus gives you an option to customize the contacts list view page by including columns of your choice.
To customize the contacts list view,
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Click on the Contacts tab in the header pane to open the Contacts list view page.
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Click on Column Chooser icon . The available columns that can be displayed in the list view pops up. The columns that are currently visible in the list view is indicated with selected check box.
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To remove a column, de-select the check box and click Save.
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To add a column to the list view, select the check box beside the column you wish to add. Click Save.
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To change the column order, click the up and down arrow after selecting the column that you wish to move.
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Click Save. Only the selected columns are added in the request list view.
Any Additional fields added for the contact will also be displayed in the column list view. You can also sort the list view in ascending or descending order. Clicking it once sorts it in ascending order. Clicking twice sorts the column in descending order.