Digital Experience Monitoring (DEM) is a process involving the measurement, analysis, and optimization of the user experience across digital channels, including websites, applications, and networks. The goal of DEM is to ensure that end-users have a seamless and satisfactory experience when interacting with digital services.
Applications Manager's Digital Experience Monitoring tool assists in monitoring the performance of your web application from the end user's perspective, offering in-depth insights into digital user experience, application performance, and customer satisfaction. This monitoring capability empowers IT teams to efficiently analyze, detect, and resolve potential issues before they adversely affect end users. This proactive approach is vital for upholding the high performance and reliability of applications, ultimately enhancing user satisfaction. Moreover, by leveraging data-driven insights and proactive issue management, organizations can align their strategic business objectives with the seamless delivery of digital services, driving success and competitiveness in the digital landscape.
In this help document, you will learn about the key tools that encompass Applications Manager's Digital Experience Monitor. Browse through the following pages to understand and monitor the performance of your web application from the end user's perspective: