ManageEngine Applications Manager integrates with a web-based HelpDesk and Asset Management software, ManageEngine ServiceDesk Plus (SDP). If ServiceDesk Plus is installed in your network, you can automatically log trouble tickets for specific alarms from Applications Manager. So, besides the provision to email, SMS, and notification of alarms in other forms, the alarms can also be tracked by logging trouble tickets to ServiceDesk Plus. This helps in issue tracking.
Browse through any of the following topics to learn in detail about integrating with respective SDP products:
