RUM Licensing - Applications Manager User Guide

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

ADManager Plus
Active Directory, Microsoft 365, and Exchange management and reporting
ADAudit Plus
Hybrid AD, cloud, and file auditing; security; and compliance
ADSelfService Plus
Identity security with adaptive MFA, SSPR, and SSO
Exchange Reporter Plus
Reporting, auditing, and monitoring for hybrid Exchange and Skype
RecoveryManager Plus
Active Directory, Microsoft 365, and Exchange backup and recovery

Licensing in Real User Monitoring (RUM)

The Real User Monitor, unlike other monitors, is licensed based on the total page views consumed by each RUM Monitor. The page views count is the combined value of the number of page views of all the Real User Monitors. This count is collected regularly and reset on the first of every month. When the count exceeds the prefixed page views limit, the data collection process will cease immediately.

What are page views?

Page views are a fundamental metric in website analytics, measuring the level of engagement and reception of a web page by tracking the number of times it has been accessed or loaded by users. They play a crucial role in evaluating the performance and success of a web page or website, providing valuable insights into user behavior, traffic patterns, and content consumption. However, it's important to note that page views alone do not indicate unique visitors or distinct users, as a single user can generate multiple page views by visiting the same page numerous times. Despite this limitation, page views remain vital for website optimization, content creation, and marketing strategies, and serve as a valuable measure to track and improve web page performance, visibility, and user engagement.

Licensing information

Various attributes of the Real User Monitor such as page views and the page views reset time are recorded for licensing purposes. To view a monitor's licensing details, go to Support → License Information → Real User Monitor - Total page views consumed.

Hover over the page views count to view the time when page views got reset in the server.

To view the audited time when the page views value exceeded the limit in the current month, go to Settings → Audit Logs.

Users will receive a notification email when the page views count is about to exceed a predefined limit. To access and customize this option go to Settings → Product license → License Expiry Notification → Notify when RUM Page views get consumed via email.

The page views consumption percentage options include 50%, 75%, 90%, and 100%. By default, the email will be sent when 90% of the limit has been consumed.

Note: The above option is not available in the Probe Server and Plugin builds. It is available in Applications Manager version 16500 and above.

To learn more about the pricing plans of Applications Manager's RUM Monitor, click here.

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Licensing in Real User Monitoring (RUM)

What are page views?

Licensing information

How can we improve this page?

Do you need assistance with this topic?

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure