Mail Server Monitoring

To create a Mail Server Monitor, follow the steps given below:

  1. Click on New Monitor link. Choose Mail Server
  2. Select a Display Name.
  3. Enter the IP Address or hostname of the host in which the SMTP server is running.
  4. Check the Secure Connection (SSL) option to enable TLS for securing data transmission between Applications Manager and other applications.
  5. Enter the SMTP Port number.
  6. Enter an email address available in that SMTP server.
  7. If the SMTP server requires authentication, specify the User Name and Password by clicking SMTP Server requires Authentication field.
  8. If the POP/Imap service is in a different host, specify its POP/Imap Host (host where POP service runs) and POP Port. Also provide the authentication details User Name and Password for the POP service. If the SMTP and POP/Imap service are running in the same host, then ignore this step. Check the Secure Connection (SSL) option to enable TLS for securing data transmission
  9. Enter the message to appear in the subject of the mail.
  10. Enter the Timeout value in seconds.
  11. Enter the polling interval time in minutes, in the Polling Interval field.
  12. If you are adding a new monitor from an Admin Server, select a Managed Server.
  13. Choose the Monitor Group from the combo box with which you want to associate a Mail Server Monitor (optional). You can choose multiple groups to associate your monitor.
  14. Associate the monitor instance to the agent.
    • Enable Run on Server option to run the Mail Server monitor in the local instance of Applications Manager.
    • Enable Run on Agent option to run the Mail Server monitor from multiple locations. Select the necessary agents from where you want this monitor to be executed. This option will be available only if you enable the EUM add-on.
  15. Click Add Monitor(s). This discovers the Mail Server from the network and starts monitoring it.
  • Security/Firewall Requirements: The Mail Server's host and port should be accessible from the Applications manager installed machine.
  • User privilege: The required credentials should be provided.

If you have added Monitors but haven't associated them with a Monitor Group, you can do it manually anytime. For more information on associating a Monitor with a Monitor Group, refer to Associating Monitor with Monitor Groups page.  

  • Connects to the Mail Server and performs both SMTP and POP operations, by sending and fetching test mails.
  • Checks both SMTP and POP servers to ensure availability.
  • Enables performance management by monitoring the response time of the server and updates the status based on a given threshold.