Change technician's role in Submission Stage

 

Change technicians who has been given permission to work (edit only) only on Change Submission stage,

 

Can:

  • Edit change details (if required) after assessing the submitted details.

  • Assign change roles to change technicians (by clicking on edit link).

  • Add notes to the change.

  • Add reminders (using Add menu).

  • Publish change related announcements (using Actions menu).

  • Send change-related notifications.

 

Cannot:

  • Edit the assigned change template and workflow.

  • Approve/Reject the Change and therefore cannot move the Change from submission to planning stage.

     

note

Note:  

  • Only change technicians provided with SDChangeManager role will have permission to edit/reassign the configured change template and workflow (by clicking on the edit button available in the Action Menu bar)

  • To know about how to configure change roles, visit: change roles under admin section

 

 

 

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