Deluge - A Programming Language    

Deluge, or Data Enriched Language for the Universal Grid Environment as we call it, is an scripting language bundled with ServiceDesk Plus MSP. Deluge enables you to add logic to the application incrementally, making it more powerful and robust. Using Deluge, you can convert complex business logic to functional workflows, and automate your process.

Why use Deluge Scripting   

Deluge, Zoho's proprietary language, is an easy-to-use, high-level language that helps non-programmers code without any training. The Deluge Script Editor provides a drag-and-drop user interface to add Deluge scripts without the need to learn or remember the Deluge syntax and functions.   

Deluge enables you to code securely in a closed environment and have complete control over the processing of user data. Deluge supports data types, conditional statements, loops, functions, return statements, and comments that are comparable to other popular programming languages, such as C++, Python, Java, JavaScript, and Swift.

Deluge is packaged into ServiceDesk Plus MSP, enabling you to simply start coding without installing any external software. Unlike traditional programming languages, Deluge requires fewer lines of code to execute complex actions.

Deluge comes with built-in functions that help you save time and efforts which otherwise might be spent on writing each function from scratch.

How Deluge Scripting is Used in ServiceDesk Plus MSP   

Using Deluge scripting, you can build Custom Functions that can manipulate data within ServiceDesk Plus MSP and other external applications. You can use Custom Functions in Business Rule, Trigger, and Request Life Cycle to simplify complex, multi-step actions through program scripts.

In all, Deluge scripting helps you automate complex workflows, customize business processes, and integrate ServiceDesk Plus MSP with external applications.

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